We've just returned from a weekend at Lord street hotel. We parked behind the hotel with the discount code given by the hotel. We arrived at the front desk and had to wait for someone to come to the desk to check us in. The lady was very friendly and helpful. We went up to our room which was a beautiful modern room (we booked the deluxe king room) but did feel like we were on display with the full length windows with a view of the main road so we did keep the curtains shut all weekend. My husband opened one of the windows for some fresh air but being big heavy sash windows it took two of us to close it! The room was lovely but a few things did let it down the kettle and iron where grubby and the bathroom door lock was missing, booking a 'deluxe' room id expect better to be honest. The bed and pillows are super comfy, we had a great night sleep. I thought we would have been kept awake from the outside noise but we didn't hear anything. In the morning I had a shower and the pressure isn't great but otherwise it was fine. We were disappointed to have to go across the road to another hotel for breakfast. Had I wanted to go somewhere else for breakfast I wouldn't have booked it at the hotel. Breakfast was a buffet with full English, pastries, cereal,fruit and yogurt on offer. The full English was very greasy which I wasn't a fan of but my husband loved it but I did love the little town dairy yogurts (made in my home town!) The coffee was nice and there was fruit juice and water on offer too however I did have to ask for a glass as there was non to be seen. After breakfast we headed back to the hotel at 1030am to finish packing and check out at 11 however when we got out of the lift and tried to get through the security door to our room our key card had been stopped so we had to get the maid to let us in and let us in our room. I thought this is very bad for such a well established business. If check out is 11 surely the key card should work until that time! This also happened to our friends who were also staying here. The hotel is lovely just the minor details that stop it from being excellent. The location is fantastic.
101レビュー