ホテル オン ザ ケイ(Hotel on the Cay)

We stayed for one night. The property was very sad, run down, minimally cared for. Empty dirty pools. Our room was pretty shabby, but had a bed, functioning shower, and a door that locked. Would definitely not stay there again. But i talked to another couple that thought it was OK for their needs, so i guess everyone is different. It must have been a beautiful place "back in the day" when it was maintained.

The air conditioning did not work for the first two nights. The first night the room was very hot. It is obvious that there is very little being done to properly maintain the property.

We have been going to St. Croix and Hotel on the Cay for years. The steady decline in the property is very sad. But the staff is WONDERFUL! From Kathy, the manager to Sarah and Joan- the housekeepers and Jose…they are warm and welcoming. Hopefully with the new buyer things will improve.

This private island is peaceful and relaxing. All of the staff and I mean the entire staff was ABSOLUTELY AMAZING!!! Very friendly locals great music and food. My husband enjoyed his bday getaway. We will be returning next year. - The Heholt’s

Loved the beach and that you have to take a boat to access the property. Very easy to locate and use. Runs regularly and very little wait time. Guests staying at the hotel can use the lounge chairs free of charge and can rent umbrellas or find a palm tree for shade. Rooms are comfortable and clean. Only problem was the sliding glass doors that are warped and nearly impossible to open but management says they’re in the process of replacing them. Pool is not open but who needs a pool when you’ve got a great beach with calm waters and very good snorkeling. Towels are included for guests. Room included a small kitchenette but all you need to have a quick breakfast or heat up leftovers. I’d definitely return!

It’s a little different to be on an island but a short boat ride across the harbor was worth the experience. The hotel is older and some upgrades and construction is happening but it was still very nice and relaxing.

Property is a little bit run down. Staff more than makes up for it. Definitely will be back.

I’ve been coming to hotel on the cay from a little girl and nothing really has changed everything is excellent .

Enjoyed the island and beach. Always had a water view. Didn’t enjoy that the beach was all public, no area for guests of the hotel. The bar was busy and poor service from some of the bartenders (unprofessional) again no special service for guests of the hotel. I do wish it had more food options than just lunch. Inconvenient to always have to got to the mainland for breakfast and dinner. It would have been nice to stay more on the island. Overall I was disappointed for such a great piece of property.