Peppers Beach Club Port Douglas as Accor Platinum. Really lovely property. Nice welcome. Poolside breakfast ok (included as platinum). The plan was to eat at the restaurant (Koko) a couple of times but they are working on a reduced menu for a few weeks. Location is great. Short walk to town with all the restaurants and pubs. Free underground parking. No street noise. Modern and clean. 1 bedroom Lagoon Deluxe Suite is brilliant. Apartment style including laundry and kitchen. Good size, step off the balcony into the magnificent pool. These swim up suites have their own sunbeds on the deck so there’s no fighting over the shared sunbeds and getting frustrated with people who “reserve” them all day. My only negative is that our in room wifi is a bit patchy. I hope to return soon.
My mum and I shared room 15. The configuration was perfect for us, as it was actually 2 rooms with a common entrance opened up, so Mum was able to have 15B to herself. This meant she not only had her own bedroom, but her own bathroom, kitchenette, veranda, outdoor chairs and table, spa, sun lounge and pool ladder! I was in 15A (a double room in itself) and we used its much larger lounge, kitchen (full size with dishwasher), veranda and spa as our common area. Both bathrooms have walk-in showers. The pool isn't heated but it was in the sun from early morning so, even in August, I found the water plenty warm enough. It's always beautifully clean too, without noticeable chlorine, only slightly salty, good mix. Excellent location, next door to Zinc restaurant and bar, which is on the corner of Davidson and Macrossan Street. Short stroll to the beach. If you're not able to manage the walk all the way down Macrossan St to the inlet, there is a great shuttle bus service available (SR Coaches) to take you anywhere in Port Douglas for a fixed price of $8 one way or $14 return. Just call their mobile number to tell them where you are and they'll be there in a flash.
This a harsher review than I would normally write. But I see others think similarly to me. The publicity and photos portray luxury. This is not luxurious and is unnervingly spartan in what it offers. Perhaps 3 star. It’s not altogether managements fault. There are practically no balconies and the rooms have no outlook. Such a shame when in the middle of the place, there is lush and pretty plant life. I am a Wyndham owner and have been for many years. But I have never encountered such meanness. Appliances in our room- virtually none. Not even a toaster on offer. As others have said, no thought given to how to dry beach or pool clothes. Charging owners for use of laundry is pusilanimous. My message to readers and management. The greatest asset here is the staff- helpful and courteous. But for Wyndham, this is a bad look and the facility needs a splash of generosity in approach and acceptable service.
Excellent hotel - superior service quality. This hotel is really to be recommended: just across the promenade to the beach, nice breakfast included from 7 am - 2pm (!). Breakfast to go for early departure. Towels & beach chairs & sun umbrellas, nice swimming pool area, filtered water to go & ice cubes, bicycles, washing & drying facility including washing liquid for free, it offers simply everything. We have stayed at Australia for 4 weeks, travelling along 4-5 star hotels, and this was outstanding. Take a studio with sea view - and enjoy sun rise/set every day. Enjoy the lovely beach and water for swim, and the amazing view fro the hotel. By the way: we booked a snorkelling tour by ABC Snorkel company, a business offering small tours guided by marine biologists per 6-persons each group. Well done.
A fantastic stay in this very reasonably priced motel. Central - no car needed. Exceptionally well designed layout of apartment room, clean and airy and wonderful leafy balcony. Pool delightfully appointed and all staff very helpful. A true non smoking room as well. Thank you!
This property is out dated and needs a large refresh to be considered a four star property. it is well below half a star below Mantra Aqueous, which we would rate at 4 star. The breakfast was lacklustre and had numerous appliances out of order especially coffee machine. the reception amenities area was sufficient however its opening hours were below expectation 0600 would be an expectation and there were several other parties that would have purchased coffee if it had been open before 0700. Also for a continental breakfast 0700 is too late of an opening time.