ゲゲストI stayed at the William Gray for three nights and had a wonderful experience. Upon check‑in, I was upgraded to a beautiful suite on the 6th floor with a great view—a lovely surprise that I truly appreciated.
What really made my stay exceptional, however, was the service. Mr. Vincent, the concierge, is absolutely amazing. I needed to order an item from the USA online, and he not only helped me with the process but also managed to convince the supplier to speed up the shipping. What should have taken six days arrived in just two. I was so impressed by his dedication and helpfulness.
The hotel itself is fantastic, but it’s the staff—especially Mr. Vincent—who make it a five‑star experience. I highly recommend the William Gray to anyone visiting Montreal.
ゲゲストEnjoyed the Le Labo products and billiard room, aside from that there isn’t much amenities unfortunately. Spa is not free for use and queen rooms are currently looking at a construction site.
We stayed wondering what did Michelin award them a key for, but overall a pleasant experience!