「Location good and clean.
But reception lady was impolite, seems not happy working there or do not like you not speaking French, never smile n the attitude do not respect to customers. I requesting to add hotel members no, she said no benefits received even update for me, and don’t want to do it, like please do not bother me.
But when I checked in Marriott in falls n Toronto before going to Montreal, they both asked me the number n do it for me even no benefits if I booked through trip.com, both Marriott staff service are super nice n professional. They both asked me not requesting by myself.
And the cleaning lady knocked my door for cleaning at 10am on the day I checked out, it was strange as they should check my check out day and don’t bother me for cleaning.
I requested a slippers and they said they are out of stock n will send me when available, I stay 3 nights but no one comes back .
Disappointed service in such price, will not stay again.」
Enjoyed the Le Labo products and billiard room, aside from that there isn’t much amenities unfortunately. Spa is not free for use and queen rooms are currently looking at a construction site.
We stayed wondering what did Michelin award them a key for, but overall a pleasant experience!
This hotel is a little gem in a super area of downtown Montreal. The room was spotless and the bed was very comfortable, with high-quality sheets and a good selection of comfortable pillows. A kitchenette made it very easy to pick up salads or snacks to refrigerate or reheat leftovers from a restaurant the night before. Breakfast is included and there’s a good selection of fruit, boiled eggs, smoked salmon, deli meats and yogurt. Cereals as well. While there were scrambled eggs, I tried them twice but not cooked to my taste. Having said that, there were fresh pastries and bagels, so a bagel with cream cheese and smoked salmon with some fruit served very well.
This hotel is very walkable to Notre Dame, Place des Arts and several theatres and museums. Lots of great restaurants to suit anyone’s tastes. The subway is literally a 3-minute walk and in 10 minutes, you can be at the Jean Talon Market, which has a plethora of foods and drinks to suit anyone’s taste palate.
I’d highly recommend Hotel and Spa Carre St. Denis and will definitely be back next time I visit Montreal.
Absolutely loved this hotel, in a great location close to the metro, they gave me an upgraded room. Will absolutely stay here again. The front desk staff were more than helpful!