トビリシのスパ付きのおすすめホテル

Превосходно было все! Начиная от персонала, заканчивая местоположением отеля и вкуснейшей едой ❤️ Обязательно вернусь именно сюда ! В отеле поздравили с Днём Рождения, были очень внимательны к нам и учли все пожелания! Спасибо ☺️

首先非常感謝前台小哥和酒店的經理！！！雖然我忘記問你們名字了，但是很感謝，因為我在街上停車app註冊問題不成功，酒店經理還特地用她的郵箱幫我註冊，解決了我一個很大的問題。 酒店本身是個老樓，相當的漂亮，我認為也很好找，在一條主街一拐彎就到。 房間內部也是細節滿滿，從電視可以看Netflix到提供的茶包礦泉水，以及贈送的小零食，我認為是我在格魯吉亞住的最舒服的一個晚上。 早餐也是很不錯，可以自己挑選，餐廳相當漂亮，總之就是很出片。 有機會來格魯吉亞我還會再來的。

ホテル自体とその設備は素晴らしかったです。屋内プールと屋外プールはとても綺麗で、ロビーも清潔でスタイリッシュでした。プールサイドと1階にあるバーも素敵で、カクテルは少し高めでしたが最高でした。 しかし、サービスには疑問が残りました。まず、1階のレストランは、料理が出てくるまで1時間も待たされました（！）。仕方なく近くのホテル（ゴールデンチューリップの屋上レストラン）までランチを食べに行きました。次に、スタッフがミニキット（石鹸、ローション、カミソリ、コットン、シャワーキャップなど）を部屋に置き忘れていました。さらに、午前9時半にプールに行ったのですが、6人分のプールタオルが足りませんでした。そして最後に、夜のルームサービスは信じられないほど遅かったです。15分間も電話に出ず、フロントとゲストサービスに電話をかけなければなりませんでした。注文を済ませてから、料理が出てくるまでさらに45～50分もかかりました（しかも、お茶とチーズパイだけの簡単なものでした）。全体的に見て、ホテル自体は悪くないのですが、サービスは改善の余地があります。マリオット系列のホテル（マリオット・ボンヴォイ加盟ホテル）にいくつか宿泊したことがありますが、このホテルはシェラトンのような外観ですが、雰囲気はシェラトンとは少し違います。

このホテルに滞在した経験は、サービスの感覚がまったくなく、これまでに経験した中で最悪でした。シートリップの予約後の責任はすべて代理店に転嫁されたが、支払い後、海外代理店はホテルからの確認をまったく受け取らなかったため、ホテルはチェックアウトせずキャンセルを返金しなかったという意味のない言い訳をした。シートリップはこれを返金を拒否する言い訳にしました。シートリップの海外代理店管理の暴走が根本的な原因だ！

このホテルは独特の歴史的特徴を持ち、魅力的な古い建物の一部です。客室は美しく、食事も美味しいです。ジョージア人の女性たちはとても美しく、優しく、称賛に値する素晴らしい旅行体験を提供してくれます！

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

Great hotel and helpful staff. I had spent 30 minutes at reception before coming to my room, sorting out the next day’s trip, with the staff who was especially helpful. After that, I came upstairs, changed clothes, and was finally ready to rest. Shortly after, I was asked to come back down just to pay for and collect my laundry (express service to which I had to call and followup for). I was extremely tired and not feeling well, so I asked 3–4 times if they could make an exception and bring it upstairs. They refused, saying it’s hotel policy that all payments must be made at reception, a ridiculous policy for a hotel of this standard. Ironically, the same night we ordered food to the room, and they brought a card machine upstairs and took payment on the spot. I had actually planned to rebook this hotel but I decided against it solely because of this inconvenient and inconsistent policy.

時代遅れのホテル、多くのことを修正する必要があります 屋外プールとバーサイドで予約しました。 サービスは遅くて平凡で、実際にはラディソンレベルではありません。 1 階のカジノは、夜の外で見知らぬ人を引き付けます。 レストランの食べ物は大丈夫ですが高価です

立地は最高です。主要な観光スポットはすべて徒歩圏内です。Avlabari地下鉄駅と多数のバス停も近くにあります。ホテルは観光地にあるため、通りの騒音が気になることもありますが、これはホテルのせいではありません。 私は204号室に通されました。部屋は清潔でしたが、古びていて改装が必要でした。壁はほぼ全面的に汚れており、靴の染みや傷が目立ちます。ラミネートフローリングは洪水の影響で膨らんだようで、バスルームの壁にも水染みが見られ、マットレスもかなりへたっていました。 朝食はビュッフェスタイルで、お腹が空くことはありません。宿泊客はスパ（-1階にプールがあります）を無料で利用できます。 ベッドリネンとタオルは清潔で、ハウスキーピングは毎日行われます。 2泊滞在し、2泊で約60ドルでした。この料金であれば、条件は妥当です。全体的に、私が述べたすべての点を気にしないのであれば、このホテルに 1 日か 2 日滞在することをお勧めします。

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.