「We have just returned from a stay at the Nephos Hotel and overall, we had a very positive experience.
The hotel itself is lovely. The rooms are modern, clean, and spacious, and the housekeeping staff does an excellent job. The breakfast was good. The location is also a major plus – it's very convenient for accessing the beach and the main attractions in the area.
However, there was one significant issue that impacted our sleep on one particular night. I understand that the hotel cannot control everything in its surroundings( neighboring hotel hosted a large outdoor event), but the soundproofing in the room was not sufficient to handle external noise.」
ゲゲストОчень красивый свежий бутик отель прямо в центре старого города. Есть свой небольшой пляж с лежаками. Номера просторные оформлены в модном экостиле.
Единственный нюанс - невозможно подъехать на арендованной машине к отелю, так как на Территории старого города могут передвигаться только такси. Мы припарковались на парковке и доехали до отеля (около 1 км) на карте за 90 TL с человека.
AArkhipКупили номер с видом на море. Рецепшен сказал, что имеет право менять категорию и дал самый плохой номер с видом на крышу. Сказали жалуйтесь Trip.com . Менеджер , которого вызвали оказывается говорит только на турецком и помочь не может. Третий раз были в отеле ( репиты) такого хамства не ожидали.
匿匿名ユーザーVery good hotel, entertainment food and the whole experience was amazing. They vent over backwards to accommodate us and they pools where great for kids and adults.
SSadiaThis resort is absolutely massive, and they do an excellent job of keeping it spotless. The facilities are impressive, with multiple swimming pools and a beautiful private beach. The overall aesthetic of the place is quite charming, and we especially enjoyed the water park it was a highlight of our stay. The buffet offered a wide range of options, and the food quality was consistently good.
That said, I’m giving this resort a four-star rating for a few key reasons. Firstly, communication was a major challenge. The majority of the staff do not speak or understand English, which made even simple requests difficult. We had to rely on the Client Relationship team for any assistance, as they were the only ones who could help us in English.
Another issue that affected our comfort significantly was the climate control. We visited in May when the temperature was around 20°C and felt unusually hot indoors. Strangely, the air conditioning wasn't working they had the heating on instead. We found it really uncomfortable, and it made it hard to rest or sleep in our room.
Additionally, the quality of the towels could be improved, and the mattress was extremely firm, which again affected our ability to sleep well. It’s surprising for a resort of this scale not to offer late checkout even when rooms are clearly available which felt unnecessarily rigid.
If the management addresses these concerns especially language accessibility, climate control, and overall guest comfort, this place could easily become a five-star destination. Despite these setbacks, we still had an enjoyable time overall.
ゲゲストOtel kapanışını zamanı olduğu için sıkıcıydı . Hiç bir aktivite yoktu. Sadece hamam sauna ve fitness iyiydi. Alkolleri kalitesiz. Sadece orada kalan çalışanlar güler yüzlü ve ilgili...