Holiday Inn Ipswichの口コミ・レビュー・評判

The staff were really friendly and couldn’t do enough for you The pool was clean and well kept

First time staying in a Holiday Inn, and it was a fairly positive experience. The room was very clean and the attention to detail was good- but the hotel felt outdated, which is a shame. Very peaceful night's sleep with very comfortable beds. Staff were pleasant and helpful.

Staff is nice and helpful Breakfast is good. Swimming pool is good

Basic but great value hotel. Room was clean and comfortable, staff were great and very attentive and helpful, breakfast was a nice bonus and had everything you could want. There were gym facilities that we didn’t use but a cool bonus.

Good hospitality

It is a nice surprise to stay in the hotel for weekend. The hotel price is very reasonable, which also included full English Breakfast buffet, to my surprise. The hotel also have swimming pool and Suna though we don't have time to use. The room is also spacious. There are plenty of space for car park just in front of the hotel.

The pool opened late and closed early, they were extremely short on staff and to top it all, we had to pay again at the hotel after we had already paid trip in advance, I am currently in the process of complaining to Keith Barr

適合駕車人士，有免费的停車場使用。 距离市中心有一段路程，没車子便不太適合。 設施略為陳舊，但設施充足。

房間寬敞，舒適

Staff friendly, nothing too much trouble. Nice swimming pool complex. Really great to have such a lovely gluten free breakfast and felt reassured about cross contamination. Separate toaster etc. 3 rd stay and would stay again.

Good hotel, good stay . Excellent breakfast, loads of choice and really tasty. Hotel is a bit tired in places , eg bathroom sealant, paint on doors and shelves etc . But still perfectly fine. One thing I did have a problem with. The restaurant menu could be more clearer. I ordered colcannon mash . I expected potatoes and cabbage mash . There was pancetta in it ! I'm a vegetarian. I checked the menu after , no mention of meat and the 'v' 've' 'gf' symbols on the menu listing is tiny . It should be larger and clearer. Also if a dish has pork products in them (any meat really) it should be well labelled.

Overall nice hotel. Bed wasn’t comfy and the bathroom was mouldy. Need a bit of TLC in the bathroom as this was dated and tired.

Arrived and greeted by Paula who was very welcoming and friendly. Room allocated was tidy on first impressions however as I unpacked I found a used earbud on the desk, paint chippings on the bathroom floor and dried foam coming out the door cracks. Went down to reception where Paula took full details and apologised before arranging another room - excellent professional service from Paula - a credit to the hotel. Went into the bar to order food - it did seem there were supply issues as everything I wanted was out of stock! No matter as found the steak to be very agreeable instead. The atmosphere was ok and bar area clean, would appreciate if the bar staff could stop their private conversation rather than me waiting at the bar to pay so they could finish their gossip. Got into bed in the new room to discover chewing gum stuck to the duvet, turned it around and just went to sleep as couldn’t be bothered to complain anymore. Did mention to chap on desk next morning who took note of it and got the duvet changed - an apology would have been nice. Breakfast very nice and good selection.

The bar service was very slow, taking 20 mins to get served as only 1 bar staff. 5 of us went in restaurant at 6:30pm sat for 30 min before any orders were taken, there was only 10 people in there, then the food took 1.5hrs to come out, Food was good when we eventually got it. Had to go to other bar to get drinks and spent far more then expected on drinks as waited that long for food to come out. other customer complaining about the service and even a staff member called the customer rude for complaining ! Card payment machine didn't work either. Had a dressing table in room with no chair, handle fell off wardrobe when opened it. Breakfast was good apart from asking for the veggie option sausages, they came out raw on one side and hot on the other (Frozen microwave i assume) sent them back. I booked out 3 rooms for 2 nights for work and expected more from this hotel chain, basically lack of staff was the main cause