THE WORST. AND A TOTAL NIGHTMARE TO RESOLVE. I changed my three-night reservation after one night. If I'd cancelled the reservation before checking in, I would have been charged for *one* night. Now this hotel is holding two additional nights, after agreeing to refund me the balance. Why I could not get out there fast enough: This hotel was depressing and had a strange chemical smell throughout the hallway and room. I was given a room overlooking the freeway and a car dealership -- or something like that -- with considerable light and noise. The ”kitchen” has no utensils -- not even forks. You have to go downstairs and ask for them. They allow you ”one free beverage” per day. When I asked to cancel the rest of the reservation: This reservation was made through Delta Airlines' hotels reservations. I contacted Delta after one miserable night at this place. Delta put me on hold and called the hotel. Delta then came back on the line and said that the hotel would release me from the rest of the reservation and refund me the balance. Relying on that representation from the hotel, I left this hotel, expecting the remaining two nights to be refunded. I ended up staying at the Red Mountain Resort up the road for the SAME PRICE. (check it out! it's lovely!) It's been nearly a week and no refund. Today, Delta contacted me and said the hotel is refusing to refund the balance that it had promised to refund. Now Delta is saying the hotel refuses to issue the refund. Not only is this hotel not worth the money, but it now is engaging in fraud.
I booked 8 rooms for our group of 20 adults and teenagers that were traveling a great distance and needed a mid-point stop. St George happened to be the place so we selected the Hyatt Place because of its convenient location and great reputation. THEIR REPUTATION IS WELL DESERVED! The manager of the hotel went out of his way to accommodate us, even opening breakfast early to meet our early departure requirement. Everyone raved about the large, comfortable rooms and thanked me profusely for picking the Hyatt. If they treat large groups like this, imagine how an individual traveler will be treated.
Would not stay here again. First of all the room key wouldn't work after pulled everything out of the car. Had to go back to lobby and the clerk (who wasn't happy to see us come back) came to the room and couldn't fix it so we had to move to another room further away from our car. The room was just okay. The so called breakfast was the worst we had on a 21 day trip and staying in lots of hotels. Don't stay here unless you have to!!!
They all are awesome and very accommodating to my needs love this place. I recommend it to all my family and friends. Great location. Rooms are always clean and beds are comfortable. My long term stay is always a pleasure and made very convenient.
CCarolyn SFriendly staff, clean, great price! I had a mix up in booking with orbitz and they were so helpful and I’m grateful for that. We ate at the Crab Daddy Shack across the street and that was good too. I would definitely stay there again the local grocery store was really nice too
NNatasha PThis Rodeway is is definitely a great place to go if u are on a tight budget it even has a jacuzzi room 1. They are bilingual 2. Weekly rates 3 reasonable prices 4.pet friendly 5 breakfast muffins coffee milk & cereal 6 jacuzzi room 7 free WiFi Just ask for Antonio the manager he is a really nice guy very family oriented he will get u taken care of fast !!
You're probably seeking a good deal, a place solely for a night's rest. The price is enticingly low, almost the cost of two rooms at another motel. The online images seemed satisfactory, and the businesslike man on the phone secured your reservation. With a contented sigh, you relish the savings and anticipate the charm of the retro neon SANDS sign. As you head to bed, thoughts of the quaint motel and your thrifty decision lull you to sleep with a faint smile. However, upon arrival, the alluring glow of the SANDS sign fades. The front office, more of a storage closet, hints that your economical choice from last month might have been a misstep. Remembering the other appealing motels you passed, you question the extent of this mistake. It turns out to be worse than anticipated. The air smells of antiquity, and the distant tunes from a scratchy radio echo through the corridors, whisking you back to a bygone era. This place seems like a business where profits aren’t reinvested. The image that comes to mind is someone squeezing an orange for its juice, then relentlessly crushing it to extract every last drop, leaving the rind a messy pulp. That’s precisely what this motel feels like. To add to the dismay, the continental breakfast turns out to be waffles and juice next door at the Coronado. The torn and stained beds, absence of microwaves except in the front office, paper-thin blankets necessitating a perpetually low, noisy AC, and the overall dirt and dilapidation all remind you that this is indeed the town’s cheapest stay.