We had such a fun and comfy stay at Hampton Inn Asheville–I-240 Tunnel Rd! The room was clean, cozy, and just what our family needed after a full day of exploring. Check-in was quick, the staff was super friendly, and everything felt easy from start to finish. The location was perfect—just minutes from downtown Asheville, so getting around was a breeze. And breakfast? A great way to kick off another adventure-filled day! Definitely a stay we’d happily come back to.
The receptionist was not friendly and argumentative. I was not rude or angry with her requests. She was not rude either, but not friendly. Twice I had to visit the front desk and twice I took her attention away from her phone. The telephone in the room had no dial tone. She said maybe it’s not plugged in. I checked went back and checked the plug in the room and it was plugged in. I told her that. She said we don’t have a maintenance man today, that’s too bad. After checking out and having breakfast I asked if there was a restroom where I could wash my hands. I was told it was out of service.
After this experience I will not be returning.