シャンティリーにある2つ星ホテルを検索

I want to thank Raja gm Mir agm shova Sullivan ND THE other front desk morning receptionist Since last year and Raja and Mir took over they ALWAYS GO above and beyond to make sure your guests experienced is happy. It your home away from home. They taken the to explain all details about your stay AWAY from home, making you feel warm and welcome I been here for awhile and since day one Raja and Mir takes the Time to explain your financial ofnyour room and your fees. This team ALWAYS goes above and beyond to make it right for You have a great TEAM on your side Thank again TEAM For ALL YOUR SUPPORT

妻と私は、コンフォートスイーツダレスエアポートホテルでの滞在にとても嬉しく驚きました。部屋は清潔で広々としていてとても静かで、設備はとても充実していて、ベッドはとても快適で、無料の朝食には非常に豊富な選択肢があり、すべての食べ物は清潔で衛生的で見栄えがよく、スタッフはとても親切でしたフレンドリーで親切。補完的な空港シャトルサービスは、親切なドライバーと時間通りでした。ワシントンDCエリアのその部分で夜を過ごす必要があるとき、私たちは間違いなくそこに再び滞在することを計画しています。

The room was comfortable and clean. The two beds were soft and comfortable. Tea and coffee maker was provided. The rooms and linen were clean. The room had a study table and a sofa. There was enough storage space. It was a comfortable stay in a cozy room. The common breakfast area on the ground floor was small. So there might be a long queue at breakfast time in peak seasons.

ホテルのサービス意識はあまりにも貧弱でした。真夜中に長い間待っていたのですが、フロントには誰もいませんでした。部屋の冷蔵庫はうるさいので休むことができません

*** Happen to Ed! This hotel has gone to sh!* to the point were we had to contact lawyers for advance on how to move forward. Corporate/customer relations has not been vary helpful, tho we do have more than one complaints in. So let’s begin… I personally stayed at this location before it was an ESA and was a long term resident throughout the hotel switch and after. When it switch to ESA the manager Edward was amazing! Other guest including myself loved him. I end up moving and my family still stays at this location. ( my mom, & sister) separately. There is now a new manager. “JB”. Who has hired new staff and him along with his new staff has been extremely unprofessional, rude, stank & sh*!y to my family who stays here along with other guest & staff who was hired before he got here. Example 1- one of the managers walked into my sisters room without knocking or calling because DOWNSTAIRS ROOM SMELLED LIKE SMOKE. While her kids were in there sleeping. (You don’t let urself into a guest room like that) then gave her a hard time and blaming her for a separate room smelling Smokey. 2- a guy who stays a door down from my moms room called her a N!**$er and was yelling and screaming at the cleaning lady saying racial Slurs. When mention to front desk. They called the manager “JB” who did nothing about it. So this ****** person is still in the building living a few doors from my mom. 3- there was a mouse in my moms room and front desk was called. Manger was there and refused to give my mom traps for her room or offer a solution for her. Instead he gave her attitude she had to wait tell the following day to receive them. 4- one of the ladies that work at night has been harassing my brother and being rude to my family. She has some hate towards everyone and is not professional. She told my sister she could not get keys fixed to get back in her room after dark (when she is working) even though they stop working on her. How can you regulate when someone needs their keys fixed to get back in their room? She also calls my mom room late at night to complain about things she has no attorney over. 5- one of the other staff who has been hired by the manager has been extremely rude to all of us. He rolls his eyes, talking inappropriate, smacks his lips, and gives major attitudes and he is not only doing this to us adults he has done it to the kids as well. That is vary inappropriate. 6- my mom has been leaving complaints but it appears to go to property manager “JB” who closes complaints and not deals with them. So his upper management dose not sees these complaints and our complaints are not being resolved. Within all this mess, him along with staff have decided to show they don’t like my family and is rude as f*%!k The list goes on…. My family is here due to an domestic issue and a company has been reaching out to this hotel but the manger is none responsive to the company. This is crazy experience and there are other issues that I did no