The Heat/AC unit was abnormally loud. But the rest of the stay was as expected. Peaceful and extremely friendly place to stay.
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Nicole
2023年10月16日
Was disappointed that the restaurant was closed. We couldn’t use the pool or sauna. So was happy about that. We should have gotten a discount. We didn’t get use the resort!!
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David
2023年9月6日
The front desk Diane was amazing lived up to the NFLD charm and friendliness that you hear about.
Joe was exceptional as well and always smiling. So nice to go to to place where they learn your name and have a conversation with you. The continental breakfast at the Cove excellent!!
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Jacqueline
2023年8月22日
The service was not great , had to ask for clean towels , vending macjines not working properly , restauarant not great !
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Michael
2023年8月1日
Although it is a lovely property there were no available amenities for us at resort.
1. On check-in we were given wrong directions to nearest community
2. We requested to rent paddle boards at 3 in the afternoon and were told they guide wasn't available till early evening and the guide would contact us. We were called 6:45 and initally told the guide was not available. A few minutes later we were called and told we could go at 7:30. At this point we felt it was too late.
3. We asked if we could use the Spa in the evening and were told yes. When we returned from supper we were told the nordic Spa wasnt available at that time but that they would call us. Finally at 8:45 in the evening we decided to go down to pool as we had no call regarding the Nordic SPA.The worker at the from desk informed us the pool was closed at 9pm but would permit us to go in for a few minutes. We went to area only to discover that no one was using the SPA or pool. Not sure why we were not permitted.
4. The dining room was closed so we had to travel to Cornerbrook for supper.
5. Normally we do fitness in the morning. We requested to use the gym prior to our 0730 departure (we were catching a ferry) only to be told that staff do not come in till 0730 so we could not get access to the fitness center.
6. Our stay included breakfast but since staff would not be in till 0730 we were told breakfast would not be available.
7. The air conditioner in the room did not work properly
Lorraine.dougan63@gmail.
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William
2023年7月31日
Beautiful surroundings.
Accommodations are dated and could use an upgrading. Very limited breakfast options. Water was brown and not drinkable but yet no alternative water source was provided.
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Matt
2023年7月28日
Nice place to stay, clean and friendly staff. Was disappointed with the breakfast. Only toast and cereal, coffee was always empty.
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George
2023年7月20日
The rooms were ok. The property was not maintained well. The pool area was dirty and was in need of maintenance. They wanted to charge an extra $20 to use the hot tub and you had to schedule a swim time. It seemed like they were trying to discourage you from using the pool area. There was nobody at the front desk in the morning and when you called the number they provided it went directly to voicemail. It was generally a disappoin**ent.
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Crystal
2023年7月15日
Very nice hotel but I wouldnt go as far to say it is a resort. When i booked online it gave me 2 options. I could either get 2 twin beds or 1 king bed. I selected king bed and that showed on my receipt. When i arrived they told me i had 2 twin beds, which was not what i requested. The man at reception went to check and came back and said the issue was resolved. When we got to our room it was 2 twin beds pushed together. The beds were SUPER comfy but it was not an error on my part....they shouldnt give options if they are not going to follow thru.
For a resort i expected much better views than what we had. Too much brush and trees blocking views to mountain and out our window all we could see was a car shelter tent and nothing else.
We also could hear water running upstairs somewhere all night.
I had a great nights sleep but for the price it is not worth it.