ベストウェスタン ホテル カーラプラン(Best Western Hotel Karlaplan)

Convenient hotel ver close to karlaplan metro station, breakfast is nice but could have more variety. We got a big room with queen size bed and the room was comfortable and clean but looks a bit outdated

Red carpet at the entrace, and here is where the 4 star experience starts and ends. Got a tiny room with child-size bed. I've never slept in such a tiny bed, too small for an adult male. Insufficient, old and chipped furniture. Paint and doors all over the hotel needs refreshing, bathroom needs urgent refreshing as well. Paper thick walls where you can hear everything the neighbors do and heavy doors that get slammed during the night. Rooms need soundproofing, as you will woke up several times during the night because of the neighbors and hallway noise. Breakfast is decent. Location is good. Cleaning is very good. However, my overall experience was bad. As a frequent traveler, I dont think I've had a most disappointing experience with another hotel. Not recommended for business trips and if you need silence to sleep well during the night. I got a 2-star experience for a 4-star price. I will not return to this hotel.

The bed was broken and when I informed the staff about it, they just told me to contact the manager, but couldn't even bother writing down the contact information. They promised to forward my mail if I sent it to the hotel, but I never got a reply or anything. Not an excuse, nor any customer service. All in all, don't waste your money here. The room feels cheap for the high price that I paid. You can find much more affordable hotels with much higher standards than this one.

Great location, friendly staff, comfortable bed…. Hotel is a walking distance to Vasa museum, Nordic museum, shopping, great restaurants…..

The hotel was located near the museum’s, shopping and restaurants. We were able to walk everywhere and, when we stayed in, the room was quite comfortable. We were also fortunate enough to have our own balcony.

The room was tiny but the beds were very comfortable. The location is good - we were within a 20 minute walk from everywhere we wanted to be. The breakfast offered had a wide range of options, and even a garden to enjoy it in as well. A 24/7 coffee/tea/snack station that was always stocked. The staff couldnt do enough to make our stay great! I travel a lot and dont normally leave reviews but i just had to as i was so impressed by the experience.

Stooor frukostmeny m trevlig personal, lite skramlig miljö, men innergården är lugn o fin (förutom soppåsarna en bit bort). Perfekt säng o kudde. Fick rum mot innergården som önskat, så stjärnor t hela personalen

In a great neighborhood with lots of shopping and restaurants. Close to metro. Wonderful breakfast choices. Nice rooms with comfortable beds.