ヒルトン ガーデン イン サンダーランド(Hilton Garden Inn Sunderland)

そこの部屋は十分に広々としていて、丁寧でフレンドリーなスタッフも一緒にいます！できればまたここに来るよ！

Great location, room was very nice, large and clean. Great facilities within the hotel. We will be back again

I originally booked in Expidia but couldn't find the host and the customerwas service just canceled the booking. I radomly booked this hotel and found out it's the only lucky thing that night. Friendly staff and comfotable room made us have a good rest.

Nice good location thank you

酒店位置對自駕遊來說還算方便，但對非自駕人士入士來說應該不太方便，另外車子需要泊到對面的球場，日頭非常多車子停泊在那裡。 房間內整體整潔，但浴室牆壁就較為差一點，但由於基本上不會接觸，所以感覺還可以。

房間很大，洗手間也很寬敞，性價比高。早餐的土豆餅跟烤腸好吃

酒店服務態度巨差

We arrived at the Hilton Hotel and the check in was fine, we got to our room and started unpacking, the room was really warm so we went to turn down the heating but it wouldn't work, we rang reception and they sent someone out, however the unit was broken so we had to move to another room which wasn't an issue, we got to our next room and unpacked, we had a table booked at a restaurant for 6pm so got ready and went to put our valuable's in the safe but that didn't work, we rang reception and they said they would send someone out to look at it, by this time it was getting on so we had to leave and took everything with us. On our return we noticed that the safe was still broken so we again rang reception, this is the bit I was not impressed with, the safe couldn't be fixed there and then and there solution to this was that we put our valuable's in the staff safe in reception, for the Hilton Hotel Brand I thought this was a totally inadequate response to the situation, so we stayed the weekend without a safe in the room

Fantastic staff at a lovely, clean and comfortable hotel that I have used several times before. Good sized, well equipped gym and free parking make it my go to in Sunderland every time.The only very minor downside is the coffee machine at breakfast, which looks like a bean to cup machine, but delivers awful instant coffee instead!