Not the best but adequate,the comments on the previous reviews about the staff being Anti English I can categorically say this is definitely not true,the Ladies on the Desk are very helpful and polite,if you have any problems or issues,the Ladies will Act on any problems and are resolved immediately also they come across very friendly and always acknowledge you,my first week was a nigh**are from the 15th through to around the 22nd,this was due to some Eastern European country,not sure which country,they were from very rude and disrespectful and made everyone feel very uncomfortable,they were like a pack of Animals and not just the hotel the entire district of sunny beach,they cleared off after around the beginning of the second week,the hotel and sunny beach seems much calmer and more relaxed,the breakfast was very poor I understand I am in Bulgaria and you can’t cater for every national so the majority if not all are Eastern European so I would expect the breakfast not to be to my liking,but at least provide pure orange and apple juice instead of orange and red berry cordial diluted with sparkling water,also a coffee machine behind the bar to purchase freshly made coffee instead of coffee granules made in a plastic cup,the breakfast staff were very poor,but I have noticed many restaurants the standard of service and the quality is very poor the staff seem to adopt a can’t be bothered attitude many restaurants have told me they are having to recruit from other Eastern European countries as they are struggling to recruit internally,since my last visit in 2019 sunny beach as gone drastically down hill,as for the previous comment mentioned about theft,the hotel clearly states no responsibility will be taken in the event of any theft without securing a safety deposit box
自動翻訳