It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night.
The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough.
But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all "soap-shampoo-conditioner" at the shower which was nice for the environment, and cotton buds.
The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money.
Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!
翻訳
ホテルからの返信: Dear Polka13Thank you for sharing your detailed feedback with us! We are very happy to hear that you enjoyed your stay in our executive suite, especially the spacious room, comfortable bed, and beautiful sunset view. We are happy to know that your family had a great time, especially with the bathtub and smart TV for entertainment.We also appreciate your constructive comments on the facilities and breakfast. Your feedback on the shower cap and soap will be reviewed, and we will endeavor to rectify this for the next visit.We are happy to hear that your stay was enjoyable overall, and we look forward to welcoming you and your family back for a fun weekend getaway in the future!Sincerely,Quest Hotel Darmo Surabaya
ゲスト
スーペリアルーム
宿泊: 2024年11月
カップル・夫婦での旅行
1件の口コミ
3.5/5
投稿: 2025年1月1日
The hotel was very isolated, few amenities around, looking through the window of first room we had you could see through the window of the adjacent room weirded so obviously we changed.
翻訳
Andios
スーペリアルーム
宿泊: 2024年6月
出張・ビジネス
2件の口コミ
4.0/5
とても良い
投稿: 2024年7月16日
The location is great, in the heart of Surabaya. The staff is friendly and helpful. The room is fine. Overall it's okay.
翻訳
previouslyonz
スイート
宿泊: 2024年9月
友人との旅行
24件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月20日
Nice hotel, good service. Love everything!! Had a nice time here
翻訳
yrahmawati
スイート
宿泊: 2024年4月
カップル・夫婦での旅行
4件の口コミ
4.5/5
非常に良い
投稿: 2024年6月2日
Got upgraded to junior suites, thanks to hotel front officer. Unfortunately, our room was very hot because it is on the highest floor. Bathroom was great with shower and bathub.
翻訳
ゲスト
スーペリアルーム
宿泊: 2023年11月
一人旅
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月12日
Nice place and room will come again next time. Thank you for the experience
翻訳
RXT Digital
スーペリアルーム
宿泊: 2024年8月
出張・ビジネス
123件の口コミ
3.5/5
投稿: 2024年10月2日
Its good for transit at Surabaya, really nice budget Hotel
翻訳
ホテルからの返信: Dear RXT DigitalThank you for your kind words and for choosing our hotel for your transit in Surabaya! We’re delighted to hear that you found us to be a nice budget option and that you had a pleasant stay. Your feedback is greatly appreciated.We look forward to welcoming you back in the future, whether for another short stop or a longer stay.Warm regards,Quest Hotel Darmo Surabaya
Ashloves2travel
スーペリアルーム
宿泊: 2024年7月
友人との旅行
3件の口コミ
4.0/5
とても良い
投稿: 2024年9月28日
Clean & modern. Stayed a nite do can’t comment on hotel facilities.
翻訳
Fico
スーペリアルーム
宿泊: 2024年2月
家族旅行
36件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月2日
Oookkkkkeeeeeeee bgt
翻訳
nana
デラックス・ルーム
宿泊: 2023年9月
出張・ビジネス
11件の口コミ
4.0/5
とても良い
投稿: 2023年10月13日
Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.
翻訳
Wrang
スーペリアルーム
宿泊: 2024年3月
出張・ビジネス
3件の口コミ
2.2/5
投稿: 2024年4月7日
No various food for breakfast and services slow to fulfill empty food ....room number 1001 is strange room with ugly design in bath room also narrow praking
翻訳
ホテルからの返信: Dear Mr WrangI'm terribly sorry to hear about your experience. Please accept our sincerest apologies for the inconvenience you've encountered during your stay. Your feedback is invaluable to us, and rest assured, we are taking immediate steps to address the issues you've highlighted. We strive to provide a delightful experience for all our guests, and it's disheartening to learn that we fell short of your expectations. Your comfort and satisfaction are our top priorities, and we're committed to making things right. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience. If there's anything else we can do to assist you further, please don't hesitate to let us know.Quest Hotel Darmo Surabaya
Ello Zahra
デラックス・ルーム
宿泊: 2023年5月
出張・ビジネス
7件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年6月18日
nice hotel and nearby to attraction. I had work at West Surabaya but stay at the center was a great decision. Near to the cafes and restaurants. also you can meet the car free day on sunday morning!
the bed at quest always excellent and minimum noise.
翻訳
ホテルからの返信: Dear Sir/Madam Ello Zahra,Thank you very much for choosing Quest Hotel Darmo Surabaya as your lodging and for taking your time to write a review about our hotel services. We are very happy to hear that you were satisfied with our service/product quality. We strive to continue to provide the best for our customers. Thank you for giving us your support. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards, Management Quest Hotel Darmo Surabaya
JUNIATI
スーペリアルーム
宿泊: 2024年1月
家族旅行
4件の口コミ
4.2/5
とても良い
投稿: 2024年2月13日
Satff are friendly checkin and chek out fast and easy.. Room is big and clean.