旅先の様々な魅力を発見したいお客様に、ナイトキャップ アット チェスター ヒル ホテルは最適です。ナイトキャップ アット チェスター ヒル ホテルは、Chester Hillでも指折りの素晴らしい宿泊施設の内の一つです。Regents Park Stationから2km、シドニー国際空港から23kmと、交通便利な場所にあります。チェスター・ヒル駅からわずか数分、お気軽に市内観光にお出かけいただけます。付近のエリアには、Regents Park Sai Templeやキャンベル・ヒル・パイオニア保護区、Chester Hill Presbyterian Churchなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。
Ho soggiornato in questo hotel per ben 10 giorni, venendo dall’Italia per una conferenza presso l’International Conference Centre ICC e rimanendo poi per vacanza. L’esperienza è stata pessima, il servizio NON è assolutamente quello di un hotel 4 stelle ma equivale a malapena a un 2 stelle europeo. I pochi vantaggi (la vicinanza all’ICC, che si raggiunge in 5 minuti a piedi attraversando un parco, e la camera, nel nostro caso moderna e spaziosa con letto comodo) sono stati ANNULLATI DAL SERVIZIO A DIR POCO PESSIMO. Se si potessero dare 0 stelle le darei! Ecco i problemi che abbiamo incontrato: 1) Non vengono effettuate le pulizie quotidianamente e non vengono sostituiti gli asciugamani e le lenzuola. Ho dovuto chiedere varie volte esplicitamente al ragazzo delle pulizie di venire a pulire, di darci asciugamani puliti e di rifarci il letto. La reception non ha fatto nulla per risolvere il problema, tanto che l’ultima sera, tornando in camera, abbiamo scoperto che nessuno era passato a rassettare la camera (nonostante avessimo anche lasciato il cartello fuori dalla porta) e, oltre ad avere il letto ancora sfatto dalla mattina, eravamo addirittura senza carta igienica e asciugamani, che sono dovuta andare a chiedere al portiere notturno (si vedano le foto che allego). 2) In fase di prenotazione, aggiungere la colazione alla camera ci è costato 50 AUD a persona al giorno in più rispetto al prezzo della sola camera. Una volta arrivati, abbiamo scoperto che la colazione era pubblicizzata fuori dall’hotel come aperta a tutti quanti al costo di 15 AUD (si vedano le foto che allego). Il risultato era che alle 9 di mattina il buffet (già di per sé ridottissimo, sia come spazi che come quantità di cibo) era esaurito e non veniva nemmeno ripristinato (varie volte ho chiesto di riportare i corn flakes, che erano terminati, e si sono rifiutati). 3) Il personale non è assolutamente disponibile a risolvere i problemi e nemmeno a fornire informazioni turistiche. Non sono nemmeno riuscita ad ottenere la ricevuta per il late check-out e non ho potuto farmelo rimborsare al lavoro. 4) Le camere ai primi piani come la nostra sono affacciate su una strada trafficata e molto vicine al palazzo di fronte, per cui non si può sfruttare la terrazza e non si possono tenere le finestre aperte, costringendo a utilizzare sempre l’aria condizionata anche quando fuori non è troppo caldo. Nel complesso, a chi deve andare all’ICC e vuole fare anche turismo, suggerirei di soggiornare nei pressi della fermata dei traghetti Barangaroo (molto più comoda per raggiungere le altre zone della città) e raggiungere l’ICC attraverso il ponte pedonale Pyrmont.
ゲゲストI had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
ゲゲスト4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
TTeyuI usually do not post reviews, but I had to this time to share my experiences.
I stayed for a total of 5 nights, Tue and check out on Sunday(7-12 Feb 2023)
Plus point
-Location is really good , plenty of thai/chinese restaurants and room is huge.
-Bed is comfortable,
-Yoshie is one that was one more friendly staff that I remembered her name , please give her a raise or wine on me.(she is a Japanese, in case i got her name wrong)
Hotel staff, is a on and off experience.
The night ones tend to be more ”cold” and the day ones are much better.( again, Yoshie was the ”better” ones, there are more, but I couldnt remember their name)
Now on to the exciting part...
Tuesday- Checkin day, A smooth day but without hand towels and when I asked for them before leaving the place for a concert.
( they claim they were in laundry or something and I find it hard to believe for a 5 star accommodation)
We were without a frying pan as well( they send it up though when i called for it)
Wed- Requested for toothbrush/Toiletries and had to request again after waiting for more than an hour, as it was forgotten ,I presumed
Thu- Requested to change towel when we went out in morning, nothing was done when we were back in evening.
I especially informed the morning reception guys to not forget it, but someone in the middle must have forgotten it.
Evening time, The staff upon informing said they will have it there in 10 mins, which they did.
By the way, the phone became faulty but I didn't bother to inform as I thought I wont have much trouble with it not in use.
I was wrong.
Friday- The express cleaning end-up with all the towels taken away and, thats it.
We found out when we were back in evening.
We were left with no towels and on top of that the phone was not working so I had to go downstairs to inform the reception/staff , on night shift i suppose.
Again they said would be there in 10 mins, which more or less they did.
Saturday- There was a huge cockroach and I had to kill it myself, informed the staff downstairs but honestly I dont expect change of room or anything, just to feedback.
From the above, you can see there were full of dramas and I think these are basic expectations.(especially the towel part)
Would I be back there if I ever go Sydney again?
Unlikely.
ゲゲストオーストラリアのホテルは高い、サービスも設備も中国とは比べものにならない、部屋の広さは36P、予約したシービューの部屋はダーリングハーバーにある、景色が美しい。人件費は高すぎるし、シドニーの W と外灘の W の間には大きな差がある(外灘の W は 50 ペソ) シドニーの中国人オンライン配車ドライバーは、ホテルのウェイターになりたい人はいないと述べた。高給取りのウェイターしか雇えない。 Wのロケーションはとても良く、ソフィテルのすぐ隣、ダーリングハーバーの最高のロケーションです。部屋の照明は暗く霞んでいて、廊下の天井は星空なので、明るいのが好きな人は苦手かもしれません。バスタブとシャワールームが分かれていないため、乾湿が分かれていません。朝食は全て洋食でかなり充実していますが、洋食に慣れていない人には違和感があるかもしれません。
精神的にはあまり期待していなかったので、この基準を受け入れることができました。ホテルは市内中心部に非常に近く、周囲には飲食店が多く、チャイナタウンにも非常に近い。
ゲゲストHaving been at a conference over the normal meal hour, and needing to travel by train next morning, the location was ideal. I was able to relax and enjoy later meal. The room was easy to find and toilet/personal products provided of a high quality. It is unfortunate that, as is customary, single customers are required to pay the same as couples. I’m sure that it would be advantageous to have a room occupied by one person than to have it empty.