This place is a little bit special, and to be honest, the staff have got A LOT to do with that! I'm all about the customer service and visitor experience, and this hotel has got it bang on. Upon arrival we were greeted by a super friendly gent at reception (I didn't get his name, sadly) and given our '9ct gold' wristbands (!!) for our all inclusive. I have to say, this is definitely the best food and drink all inc. package we've had at any Cyprus or Greek hotel so far. The food is incredible and the drinks offering is extensive. Huge thanks to the Chefs for the culinary delights! There are a few other particular members of the team that deserve a special mention as these are the people that really made the holiday memorable: Chris: Thank you for making sense of the slurred and muddled drinks orders after too many Ouzo's! You work so hard and always have the customers interests at heart. You are a credit to the team and they are lucky to have you. Claudia: Possibly the loveliest lady you will ever meet - her customer care is impeccable. If only everyone in life was like her. Lorena: I swear she works on stealth mode! The second you sit down for a meal she is there ready to take your order! You do an incredible job Lorena, keep up the great work. Lakis (security): The un-sung hero who will undoubtedly remain a friend for life. And last but by no means least, the incredibly entertaining and hilariously funny Alexandra from the entertainment team (aptly!): She can only be described as an 'utter legend' and had us laughing from the minute we met her! Her energy and enthusiasm is infectious, and the way she interacts with the clients is brilliant. Some people you just can't help but like, and she is one of them! To add, our room was spotlessly clean and the balcony overlooked the main pool in block 4, which was brilliant for us after 'said Ouzo's' from Chris! All in all, a brilliant stay and we will definitely be back!
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