ハウフィールド マナー ホテル

ひどい食事！ホテルのレストランで食べた食事の中で最悪のものでした。冷凍の揚げた安物の食材。ホテルに泊まっていたため、マネージャーは夕方も朝も私と話すことができなかったので、彼にメッセージを送りました。彼の返事はありきたりのものでした！彼は間違いなく文句を言う多くの客にそれを投げつけているだけでしょう。彼は興味がありませんでした。そこでは食べないでください。

素敵な敷地と素晴らしいスタッフ。部屋は十分でしたが、ベッドが床から非常に低かったです。ベッドから起き上がるのが非常に難しく、本当に最悪でした。夕食を食べる場所ではなく、メインディッシュを 2 回も返品しなければなりませんでした。

このホテルは、私たちが30年前に宿泊したときから明らかにみすぼらしくなっていました。バスルームとフロントデスクのサービスの水準は特に残念なものでした。私たちは200ポンド以上支払いましたが、滞在のどの面でもお金に見合う価値はなく、良い経験さえも得られませんでした。シャルドネの値段、サイダーの水準。安っぽいプラスチックと造花をすべて取り除くのは難しいことではありません。フロントデスクに小さな新鮮な花束を1つ置いておくだけで、印象は良くなるでしょう。これだけでも、その価格帯の割にプロフェッショナルな運営が行われていない施設であることがわかります。入浴用のお湯が少ない。貧弱なシャワー。バスルームにカビ。ハンドタオルがない（明らかに提供されていない - 1泊200ポンドなら提供されることを期待している - 提供されていないという事実がすべてを物語っている）。夕食代を2回請求されました。予約代理店とホテルは、夫のクレジットカードに請求された領収書と、代理店から送られてきたクレジットカードに請求されたことを示す領収書を提出するのではなく、銀行取引明細書の提出を私たちに義務付けました。明細書が届くのを待つつもりですが、88 ポンドのために「computah は言う、それは無視できない」という態度に対処する気にはなれないと思います。

Just return from an amazing family wedding at Howfield Manor. The staff were some of the most friendly and accommodating staff I think have ever encountered. Nothing was too much trouble and they had smiles on their faces constantly ! The rooms are fine - mattresses are superb and everything you need in the room. The wedding food was amazing and beautifully cooked. The breakfast was also superb. The quality of the bacon and sausages was excellent - not out of a pack. Overall I could not fault this hotel - it’s very cosy and intimate and the place has a really nice homely feel to it. Without question I am going to return here again. Also the manager ( really lovely guy !! ) - super friendly and helpful Overall 10/10

Here for two nights whilst attending a wedding in petham So we only slept here and had two breakfasts which were delicious with a few nice unexpected additions like advacdo on sour dough with egg and onion it was really nice there was fresh porridge - pancakes etc all freshly cooked good hot coffee pots and tea etc Lovely grounds well kept Lots of outside sweating areas Large car park No lift to the upstairs bedrooms may be an issue for some. We had room 15 it was very clean well equipped tea coffee facility a fridge iron safe tv windows that open! Heating comfy bed BUT the shower over the bath was appalling no water pressure at all trickle of water 💦 unable to shower in it. Only a liquid soap supplied and a shower cap no other cosmetics🤷‍♀️

Our first impressions of this hotel were simply wow. The grounds and building are amazing. It was just as impressive inside. We were both happy that we were staying in such a beautiful place and this continued as we entered our room which had amazing views and was very cozy. Unfortunately this feeling was dampened when we picked up the rooms welcoming pack. In all the hotels we have ever stayed in, never has there been a list of extensive charges for lost to damaged items. It states that if you break or lose items whilst staying or after leaving the hotel your credit card that they are holding will be charged. Isn’t this obvious and expected by the guest? It wasn’t very welcoming. Moving on, our room was very clean but the bathroom felt tired and needed a bit of maintenance done. The toilet seat was loose, shower curtain rail had rusted, window latch was broken. All these things could be fixed at such a small cost. We did point out to reception that the toilet seat was very loose and to be fair was sorted out immediately. One thing for sure about this hotel is that all the staff are very friendly, helpful and are attentive to all your needs. Apart from these niggling issues we would definitely want to return at some point.