ティミショアラのBiserica Sârbească Sfântul Nicolaeホテル

What I thought was a nice experience at Savoy Hotel turned out to be unnecessary stress and an awful experience. Everthing went well until we left and we received a very passive aggressive message written in a very unprofessional tone. We only stayed for one night, we discovered we had a small balcony so my mom went out for a smoke (outside in plain air with the curtains shut and the balcony door closed so that smoke won't get in). In the message we received we were accused of smoking INSIDE the room, which couldn't be more far from the truth. We were forced to pay a fine, because someone SAW my mom smoking, NOT because the room smelled badly or because it was dirty. They said they will have to relocate the next guests to another room which obviously is not necessary since the room doesn't smell badly, because I repeat the smoke didn't get into the room. We agreed to pay the fine just to get it over with, however the passive aggressiveness continued with them telling us that they will make an exception and they won't put us on a ”black list”. We have traveled for over 20 years all over this world and never were we accused of smoking inside the room, since it was always done om the balcony, if one was available. I was shocked by the lack of professionalism and the tone as they could have just mentioned the fine. however, they wrote a whole paragraph saying that if we don't pay the fine they would have to call the police and sue us. They have also explained that it wasn't in fact a balcony and that their rooms with balconies have furniture in them. Aparently furniture is what makes a balcony worth of the name ”balcony”. I now realise that probably they were upset that we didn't book a room with what they call a balcony that was obviously was more expensive and the fine became the money difference. :) I would like to mention for clarity that it was a clear space outside the room with an actual door, and it could easily fit two people. I regret not having taken any pictures to show you. Not to mention, we booked a triple room and there were only two sets of towels and toiletries and we were 3 people, so their service was far from perfect... Ironically, I have worked in the services industry for a while now and I have never encountered such agressiveness from the management team. If I ever were to talk like that to a client, I would lose my job. They will probably leave a very passive aggressive comment reply to this as well, so just be aware of that in case there are useless new accusations.

it is like a 4.49 star I would give, it is a very nice option, most things are there but 5* (option is to pick a 4* or 5* room) needs to have a bit more attention to detail. On the first day I arrived there was a strange smell in the lobby, not sure if it was cigarette smoke coming from outside or what, but it was a bit unexpected and pregnant. Otherwise, hotel and room looked nice, clean, nothing to say there. In the room there were small things missing, like a broken peg on the bathroom door and the other one barely dangling, the bathroom also looked a bit outdated, with the plaster spotted in the corners, and the sink was slightly stuffed. overall these were small things, the room was really OK otherwise, an honest 4* for me. Cherry on the cake : LOCATION.

まず第一に、このホテルはホテルコンチネンタルと呼ばれています。私はそれが日付であると言う多くの旅行者に同意する必要がありますが、それは私たちにとって一晩の滞在で大丈夫でした。ホテルの場所は、すべてのアトラクションが徒歩10分の距離にある中心部にあり、素晴らしいです。目の前には大きな駐車場があります。平日は有料、週末は無料です。おそらく最も醜いのは、古典的な共産主義時代のコンクリートブロックの建物である外観です。ロビーは広く、チェックインは迅速で、親切なスタッフがすべてのアメニティを説明してくれました。部屋は大丈夫だった、再び日付を記入しました-特にバスルーム。衛星テレビと小さなミニバー、平均的なベッド、最大に設定されたAC - それをオフにすることができなかったので、サウナのように暑かった。朝食は良かった。プールはサイズが適正で、加熱されていますが、非常に混雑しています-ゲストでない人も使用できるようです。ホットタブは汚れた水で汚れているように見え、ジェットは機能しなかったので使用しませんでした。全体的に、価格、場所、設備を考慮して、それは一晩の滞在に良かったです。

It was a pleasure to organize at NH hotel a business event. The events rooms were prepared with professionalism, the food, the staff, everything was at the height level. The most important thing was the appreciation of the participants in the event and receiving a lot of positive feedback's for the organization. Very high customer service , especially Lucian Voica, sales manager. He is very professional always and thanks to him everything turned out perfectly . You are very lucky that you have such an employee .

We booked a room in the hotel for an overnight stay as we were traveling to our final destination in the south of Romania. The hotel room was clean and quite big. Though we arrived after 11 PM we found hot water to have a shower for both myself and my partner ( it's always annoying when arriving in a hotel and there is no how water). We found also a parking place right next to the hotel even if we arrived late. Another advantage for us was that the hotel has 24/7 reception as anybody who needs to cross the border knows that you can never estimate that time. They have also the possibility to have breakfast in the morning which is not included in the hotel price. The offer for the breakfast was quite good ranging from eggs to different types of cheese and hams and so on. Overall if you want to eat well in the morning the breakfast they are offering is a good variety. The hotel is not centrally located so maybe I wouldn't recommend it to somebody who wants to visit Timisoara ( unless they want to take the car and drive) but for us as a stop along our way the location was perfect - close to the highway and the gas station and easy to get in an out of the cities outskirts.

ザ·グッド。スタッフはとても素敵で、フレンドリーで、彼らができることに役立つ。非常に良い場所、清潔で静かな。10-15興味深い場所から徒歩圏内。レストランは町で最高でした(私は経験しました)。5月末には暖かくない素敵なプールがあります。たくさんの駐車場!!!あまり良くありません。ルームサービスはありませんので、これは広告されているように4*ホテルではありません。食堂はホテルの外にあるので、雨の日は歩いて濡れなければなりません。朝のコーヒーを飲むだけで冬の滞在中に完全に服を着たくないです。部屋では、エアコンがファンとして機能しました。金庫が壊れていました。受付は親切でしたが、解決策は提供できませんでした。2泊後、余分な支払いのために、私たちはガラスを入れるテーブルのないテラス付きの「アパートメント」を手に入れました。ベネチアのブラインドは部分的に機能していました。エアコンは死んでいます。翌日、誰かがそれを修理しました。バスルームには1つの電球が機能しませんでした。固定しました。シャワーのフレキシブルチューブが破損し、持ち運びが困難でした。客室にはメモを取るための紙ペンがありませんでした。電話機能ボタンが機能しなかったので、「0」がレセプションだと推測しなければならなかった。部屋は入り口が必要だった。一つはエレベーターを経由するが二人で鍵が1つしかなかった。もう一つは、エレベーターを出て階段を1階登った後だけ電子鍵が使える。言ったように、これは4*環境ではない。経営陣はメンテナンスの詳細にもっと注意を払うべき。ある日レストランのスタッフが「こっちがこっちだ」とストレスを掛け、とても珍しかった。一人は「ボスがここだ」とささやいた。悲しかった。