ティミショアラのGrădina de Iarnăホテル

Posh hotel, very clean, very big rooms, amiable personnel. And the excellent argentinian restaurant at the ground floor is a must Is rather close to city center (walking distance), couple supermarkets nearby. Very quiet, the restaurant is not causing any noise.

it is like a 4.49 star I would give, it is a very nice option, most things are there but 5* (option is to pick a 4* or 5* room) needs to have a bit more attention to detail. On the first day I arrived there was a strange smell in the lobby, not sure if it was cigarette smoke coming from outside or what, but it was a bit unexpected and pregnant. Otherwise, hotel and room looked nice, clean, nothing to say there. In the room there were small things missing, like a broken peg on the bathroom door and the other one barely dangling, the bathroom also looked a bit outdated, with the plaster spotted in the corners, and the sink was slightly stuffed. overall these were small things, the room was really OK otherwise, an honest 4* for me. Cherry on the cake : LOCATION.

私はメルキュールティミソアラを選びましたが、この場所は本当に私に完璧な宿泊体験を与えたので、それは最高の決定でした.ホテルは市内中心部に近い静かなエリアにあり、4階(私の部屋がいた場所)からは素晴らしい景色を眺めることができます。部屋は驚くべきものでした:広としたモダンなデザイン、必要なすべての設備、そして素晴らしい睡眠のための大きな快適なベッド。さらに、すべてがタブレットを使用してデジタル制御されているため、部屋の中の技術は素晴らしかったです。私はたくさんの選択肢を提供したおいしい朝食を楽しんだし、それらはすべて素晴らしかった。ホテル内にはランチとディナーの両方を食べた素晴らしいレストランがあり、メニューには世界中の料理が含まれているため、本物の国際的食事体験を簡単に言えます。ホテルでの完璧な滞在に必要なものすべてを喜んで手伝ってくれたFlorin Cojocaru氏(ホテルのゼネラルマネージャー)に、私側から特別な感謝を申し上げます。経営陣が最高水準の作成に本当に注力しているので、ゲストはこのホテルに滞在するときに最高の経験をすることができます。コジョカル氏と彼の素晴らしいチームのおかげで、私は素晴らしい宿泊体験をしました。

What I thought was a nice experience at Savoy Hotel turned out to be unnecessary stress and an awful experience. Everthing went well until we left and we received a very passive aggressive message written in a very unprofessional tone. We only stayed for one night, we discovered we had a small balcony so my mom went out for a smoke (outside in plain air with the curtains shut and the balcony door closed so that smoke won't get in). In the message we received we were accused of smoking INSIDE the room, which couldn't be more far from the truth. We were forced to pay a fine, because someone SAW my mom smoking, NOT because the room smelled badly or because it was dirty. They said they will have to relocate the next guests to another room which obviously is not necessary since the room doesn't smell badly, because I repeat the smoke didn't get into the room. We agreed to pay the fine just to get it over with, however the passive aggressiveness continued with them telling us that they will make an exception and they won't put us on a ”black list”. We have traveled for over 20 years all over this world and never were we accused of smoking inside the room, since it was always done om the balcony, if one was available. I was shocked by the lack of professionalism and the tone as they could have just mentioned the fine. however, they wrote a whole paragraph saying that if we don't pay the fine they would have to call the police and sue us. They have also explained that it wasn't in fact a balcony and that their rooms with balconies have furniture in them. Aparently furniture is what makes a balcony worth of the name ”balcony”. I now realise that probably they were upset that we didn't book a room with what they call a balcony that was obviously was more expensive and the fine became the money difference. :) I would like to mention for clarity that it was a clear space outside the room with an actual door, and it could easily fit two people. I regret not having taken any pictures to show you. Not to mention, we booked a triple room and there were only two sets of towels and toiletries and we were 3 people, so their service was far from perfect... Ironically, I have worked in the services industry for a while now and I have never encountered such agressiveness from the management team. If I ever were to talk like that to a client, I would lose my job. They will probably leave a very passive aggressive comment reply to this as well, so just be aware of that in case there are useless new accusations.

We stayed at this hotel with a tour group and it was generally, quite satisfactory. It was situated about 1 km from the centre of the city and away from the crowds and thus, was conveniently located. The walk to the city centre was an easy and flat one. While the hotel did back onto a railway line and our room faced that direction, our sleep wasn't disturbed. Rooms were comfortable but not huge. The one glaring drawback was that the breakfast area really wasn't big enough to cope with the number of guests, with queues forming for everything. In fact, the area was like a pop up breakfast room, with things stored in cupboards around the room. Breakfast itself was average. There is plenty of parking for guests.

まず第一に、このホテルはホテルコンチネンタルと呼ばれています。私はそれが日付であると言う多くの旅行者に同意する必要がありますが、それは私たちにとって一晩の滞在で大丈夫でした。ホテルの場所は、すべてのアトラクションが徒歩10分の距離にある中心部にあり、素晴らしいです。目の前には大きな駐車場があります。平日は有料、週末は無料です。おそらく最も醜いのは、古典的な共産主義時代のコンクリートブロックの建物である外観です。ロビーは広く、チェックインは迅速で、親切なスタッフがすべてのアメニティを説明してくれました。部屋は大丈夫だった、再び日付を記入しました-特にバスルーム。衛星テレビと小さなミニバー、平均的なベッド、最大に設定されたAC - それをオフにすることができなかったので、サウナのように暑かった。朝食は良かった。プールはサイズが適正で、加熱されていますが、非常に混雑しています-ゲストでない人も使用できるようです。ホットタブは汚れた水で汚れているように見え、ジェットは機能しなかったので使用しませんでした。全体的に、価格、場所、設備を考慮して、それは一晩の滞在に良かったです。

It was a pleasure to organize at NH hotel a business event. The events rooms were prepared with professionalism, the food, the staff, everything was at the height level. The most important thing was the appreciation of the participants in the event and receiving a lot of positive feedback's for the organization. Very high customer service , especially Lucian Voica, sales manager. He is very professional always and thanks to him everything turned out perfectly . You are very lucky that you have such an employee .