No matter how we clean the house, our security deposit can not be returned back. We have paid the rent and cleaning fee, but the global stay still deduct my security deposit for no reason
Although the property has nothing to do with the photos, the stay was good. In the terrace there was only one chair, and not even a wood deck and the TV is very small. The sights are amazing as the apartment was on a 48th level. They asked for a 200 CAD security deposit which after 8 days after we left the place, has not been reimbursed yet and they are not answering emails or calls anymore....
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Larry
2023年8月5日
Suite was exactly what I read on the reviews . It was very clean , had what we needed for the stay. Beds were not the greatest but ok,needs newer linen , linen seemed old . Shower curtain needs to be changed . Should have regular cable as they have streamed tv your watching all older shows .over was ok .
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Enrique
2023年7月31日
Complicated check in, condition of the property was below standard. Curtains not working properly, lots of stuff like linens, vacuum cleaners, paint cans, etc. in the closets, rendering them unusable. Dishwasher not working, lack of utensils in the kitchen. Location is pretty good. Parking on site, with charge, a plus.
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Khanjan
2024年1月22日
After check-in we noticed that the heater is blowing cold air from the vents. It took 4-5 hours after constantly trying to contact the property management and they did not provide any solutions. I had to call ******* and got resolution right away. Very bad customer service from globalstays and pretty bad condition of property considering -22 celsius degrees cold weather with heater blowing cold air.
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Nura
2023年12月17日
******* and Global stay dont tell you the companies unrealistic requirements for check
Asking to send a photo of each guest with their id in their hand to a random number
Very strange and never been an ask ive trabeled the world
They took my money without me staying at this facility
Be careful booking them
Very interestedin taking your money but afterward your told all these
Policies that is not listed on *******
Scam and i plan to ensure my money is returned
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Natalie
2023年12月2日
DO NOT BOOK!!!!
We never actually got to stay here because the apartment was locked and we had been told it would be unlocked for us. When we tried to contact them, they told us to try pushing on the door harder and then stopped responding completely when we told them it was clearly deadbolted. We ended up having to find a last minute hotel at 2am. Even ******* has not been able to contact them.
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Brian
2023年11月10日
The apartment was close to our destination, and was well equipped. It was noisy out early in the night but quieted down. Would be better if the blinds were repaired or replaced to block out more light.