The hotel Sol Don Pablo is one of three hotels on a complex along with the Don Pedro and Don Marco they are located opposite the beach front. You have the choice of using the amenities of the three hotels during your stay. There are two restaurants, a number of swimming pools that host different activities during the day and three bar areas hosting nightly entertainment. We have been coming to the resort of Torremolinos for 30+ years and have always stayed in all of the Sol Melia hotels within the area. We have stayed at all three Don hotels over the decades and usually come twice a year in June and September. It is our happy holiday place. This year however, a few little things have started to annoy us and need to be addressed by the management team, particularly as the Pablo is a four star hotel. Dining Room - During our June stay there was salt and pepper pots out on the tables and place settings were set with two lots of knives and forks for starters and main courses. During our September stay, the salt and peppers were removed and replaced with paper sachets that were placed on or around the salad buffet area (very McDonald’s like and not what you’d expect in a four star hotel) and the place settings started to be set for one course. This became a problem for two reasons, inevitably you would get your food, get back to the table and realise you had no seasonings so you would have to leave your meal and go back and get them. Once you finished your starter you then had no second set of cutlery for your main meal. You had to then remember to keep hold of your cutlery because they don’t put out extra knives and forks, trying to get a waiters attention is impossible because they are so busy sorting drink orders. Again this is a four star hotel. We did notice that the Don Pedro restaurant continued to set their tables correctly so why not the Pablo restaurant? During the June stay the Pablo restaurant had no English sausage available, they did have lots of spicy sausage available, during our September stay they did have English sausage available everyday. There is no consistency. During the evening meal service there is an issue with how the cooked food is then kept hot as a lot of the food is only lukewarm, this needs to be addressed, having stayed in other hotels within the group in the resort it’s never been a problem for them to keep food hot. Entertainment - The Bar Ingles entertainment is varied and caters to its large English audience, however a number of the shows need changing because they have been running for a number of years and are becoming repetitive for returning guests. Bar Jerez has nightly live music with a good mix of Latino and English music. In June the artist’s had a longer set followed by taped music after they had finished their act, in September the set was shorter and after they finished their was no music played as you finished your evening drink - why? People are enjoying their holiday so why
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