トゥール - ファクルテ・アール・エ・シアンス・ユメーヌ大学周辺のおすすめホテル・人気宿

I am a loyal customers of the Hilton brand and this hotel has disappointed me a lot ! I arrived late in the room and all I needed was a hot shower and a good night sleep. I run the water and can’t get it to warm up. I call the front desk who send an intern to check if the water does warm up (as if I did not know how to turn on the water) she is waking in the bathroom with her shoes, splashing water all over the place, waking in the water with her shoes, confirm that it’s not hot and leaves. 30min later I call the front desk to get an update. “You have to wait”. An hour later I call the front desk again because nobody is keeping updated, and they say: “the maintenance guy is gone for a while now, he fixed it”. In addition of not keeping me updated, they assumed it worked without checking with me who reported the problem. Then they continue with, “then you have to wait”. They did not offer to change room, they did not offer to have me shower in another room that could be cleaned the next day so we did not have to change room. And not talking about leaving me in my dirty bathroom, because waking with shoes in water where I am supposed to be bare foot is hygienic to them!! I had to go to bed with my day of plane/train dirtiness. I am not mad that something went wrong, I am mad at it was handled ! Very poorly ! The next day and for the next 3 days asked to talk to the manager to share my feedback with her. She simply ignored all my requests. The day front desk lady was so apologetic, but the manager could not care less! And of course no gesture whatsoever was offered. Honestly stay away because when management is that bad, everything is bound to be bad in this hotel.

Excellent. Nicely fitted out room. Felt new. Fair beer and wine prices, soft seating area to chill in. Secure bike storage. Reception team all lovely, friendly, professional and helpful. Shout out to Georg, knowledgable and helpful. Breakfast was very good also, usual Hampton offering. Great location for centre. Car park 50m away, secure and 12 Euro for 24 hrs.

Really liked the upscale feel of this hotel. Room was nice and bed very comfortable. Bathroom well appointed. Staff friendly. Nice breakfast. Parking is in an underground lot across the street. Easy walk to an extensive old town. Would have given 5 stars but our room was too warm. Staff set it cooler on our individual thermostat but it never cooled down. Not sure if it was broken or we just didn’t have it figured out

これは素晴らしいホテルです。私たちは駐車場を予約しました - これは地下にあり、1 泊 22 ポンドの費用で非常に安全です。到着時に、レセプションのスタッフは素晴らしかったです-とてもフレンドリーで素敵でした-正午だけでしたが、私たちの部屋はすでに利用可能でした!巨大なベッド、良いシャワールーム、独立したトイレを備えた広い部屋-これ以上快適ではありませんでした。スタッフはとても親切で、レストラン、ショッピング、文化的名所など、地図でどこに行くべきかを教えてくれました。朝食はとても快適な部屋で提供されました-自助ビュッフェ-おいしいクロワッサンやその他のペストリー、ホットな提供にはまばらですが-見栄えの悪いスクランブルエッグとベーコンだけ。しかし、冷たい選択は豊富でした。スパもプラスです-午後5時プールとスチームルームを使用するのに良い時間のように見えました-私が降りたとき、そこにはほんの数人しかいません-購入日の観光の後、非常に治療的です。全体として、素晴らしい滞在 - 私は強くお勧めします、そして私は間違いなくここに再び滞在します。

場所は、ロワール川への徒歩圏内です。レセプションのスタッフはとても親切で協力的です。彼らはすべてを辛抱強く説明します!閉鎖された屋根付きの駐車場は、車を保つための安心を提供します。

Stayed one night at this hotel as part of a group. I understand that hotels in this region of France may not have air conditioning. However this place was supposed to have air conditioning. The air conditioning in two rooms was broken and the temperature in the rooms was 31c / 88f. That is not a temperature where people can sleep. The two couples with the broken A/C relocated to a different hotel. The AC in our room barely worked. The big problem was that is dripped all night,. The carpet was soaked by morning. The hotel staff was unable to assist with those problems.

複雑な投票アパート7/10:幅、すべて、バルコニー、かなりきれい、マイナス、エアコンなし、ベッドベッドベッドベッド、! !プールはきれいではありません()暑すぎますが、男の子は30分間遊んで、夜にホテルの駐車場と駅の近くのエリアを出て、女の子は一人でいることをお勧めしません。チェックイン時に、部屋は17時に準備されると柔軟に言えません。彼らがあなたの様々な笑いをした後、隣のオフィスの責任者があなたを捕まえないように注意してください。......最後の手17.30。早朝にチェックが起こりました....そして、私はアパートの部屋の番号がわからない、それらを何度も書くか、私を助けるために番号を言うのではなく、彼女はフランス語でこれらの番号をすべて繰り返し続けることにショックを受けました。私が英語で彼女に部屋を抱いたときを除いて、彼らは理解しませんでした、そして彼らはこの言葉で私に答え始めました、すみません、しかし私は顧客としてそれを好まない、私は友好的で専門的ではありません。

装飾は非常に新しく、サービスは非常に標準的です。早い段階でもいいです。それはあなたに家のような感覚を与えます、サービスは細心の注意を払っています、態度は丁寧です、バスルームはとてもきれいです、ゲストは丁寧です、場所もとても近いです、屋内遮音効果はとても良いです、とても良いホテル、私は将来滞在します、Ctripは良いです。

ホテルは庭にあります。環境はとても良いです。場所は比較的良いです。ツアーのどこでもタクシーが必要です。もう1つは、レストランの内外に飛ぶハエがあることです。外国人は気にしませんが、私はそれを受け入れることができません。 ！

I am lucky that my company is moving away from the Tours Nord area. It means that I do not have to stay in this Mercure anymore. Let me be clear: the staff members are very nice and that is the reason I still give 3 points. However, this is the only Mercure where I would never get an upgrad as a platinum or now gold member. They are always full. Sometimes I find it hard to believe given the size - and the fact that in CDG I have the upgrade every time. The standard rooms are of good standard mercure quality but in regards to amenities it is really below any kind of standard: you have a shower gel from a large bottle (that was unfortunately empty) and the same for the soap. There is nothing else. You get coffee powder and a couple of tea bags as well as a half liter of water. Maybe I am spoiled after our holidays in Asia but I am seriously considering to quit the Accor Live Limitless program and try my luck somewhere else. For two nights for business it is ok and again, lovely staff. Just not a place that makes you feel welcome. I am looking forward to seeing the folks at the Mercure Tours Sud again (should I remain with ALL...).