ザ マーシャル スイート(Marshall Suites)

We had ants in our bed. The street noise was extremely loud. Neighbors above were smoking and the noise from their stomping was all night. If not for the friendliness and diversity of the staff we would have left.

Person doing the check-in was great. Friendly, happy, efficient, knowledgeable. Room was fine, but every time a heater came on in other rooms, there was loud humming in our room. Grout in bathroom floor needs to be cleaned. Convenient location. Hotel and guests were quiet; there was some traffic noise, but not terrible.

Great stay. Just wish there were stairs inside we could use. Some people don’t like Elevators.

We stayed here for a swim meet. The only thing that would have made it better, was if we didn't bring kids. They thought it was the coolest room and took turns wearing the robe and slippers provided. They enjoyed it so much they forgot about their "inside voices" and didn't want to go to sleep.

Very comfortable bed, cozy room, and helpful staff. They have snacks available in the lobby and a washer and dryer available for guest use, which was very helpful.

The gals who checked us in were lovely and very friendly. Very helpful and responsive. The gal who checked us out the next morning, however, was incredibly curt and unfriendly. The hotel itself was lovely, great location and great treats in the lobby for the kids, but the girl at the front desk in thenmorning was a huge damper on our experience. The hotel was at full capacity so there were sno spots left when we came back in the evening, but they let us park in the handicap spot as no one was registered at the time who needed it.

Boy, they do not have stairs to get from floor to floor. Elevator only. One Elevator only. Talk about a lot of waiting. Breakfast was not bery good. Lots of bread. Parking was great. Very clean place. Will stay somewhere else due to no stairs.

First, I have to say: the staff was so great. In the time we were there, there were 4 front desk attendants and every interaction with them was positive. I wish I could give the hotel 5 stars for that alone. Additionally, the breakfast, free snacks, and free parking are all perks that I really appreciated. The most challenging thing for me, however, was sleeping. The walls were a bit thin and someone nearby was playing music loudly and talking above the music (this was between 10 pm and midnight— when I finally took a Benadryl.) I was also a bit disappointed with the fitness room. It’s the same space as the pantry where they store the dry goods and plates, etc., for breakfast. It also adjoins the lobby. ‘Just not really a comfortable space for a workout. I have to reiterate: staff was/is excellent.

My only issue was the bed. Not very comfortable, too soft, kinda sunk to the middle. Otherwise, clean property, nice staff. Breakfast was ok, not a lot of variety but then I am not a big fan of most complimentary hotel breakfasts in the USA.