ホーム 2 スイーツ バイ ヒルトン ツーソン ダウンタウン(Home2 Suites by Hilton Tucson Downtown)

Nice enough room with kitchen, but each step of people on above floor could be heard, and the refrigerator was as loud as an airplane. Staff seemed a bit uncaring.

We only stayed one night, but thought it was a nice hotel. The front desk girls could use a lesson in smiling and customer service.. I am not one to usually complain, but when we asked questions as to local restaurants, bars to go to they suggested we use our apps, and I found a place not far and there was a bit Jazz festival going on, but I would of thought they could have suggested that. The people we were with noticed the same thing. Otherwise was a good hotel..

Nice clean hotel. $20 to park which I didn’t know about when booking but it’s downtown so it makes sense. Breakfast was good.

Floor is not sound dampened. Kids upstairs trumping around 6 in the morning till they check out

Great property, everything is nice and clean in a safe and trendy part of town. But sometime in the early morning a train blows through town blaring its horn. Not the hotel’s fault but something to be aware of. Bring ear plugs.

We had an extra person join us last minute, I called to request a cot and they upgraded us to a jr suite without making a big deal about it! (That allowed us to use a hideaway couch instead of a single cot). The staff was very friendly, the hotel was clean and roomy, I would absolutely stay there again!

This hotel was perfect for our family, room was equipped with everything we needed and breakfast was delicious and always fully stocked one of my best stays. Customer service was the best also parking was very secure and made me feel super comfortable and safe.

Attractive, comfortable, roomy 2 queen suite. Had to have shower, bathroom sink, frig, bedroom drawers cleaned upon check in. Clearly they were not wiped down prior to us arriving. Even though it was after hours for housekeeping, they sent someone up to wipe things down and comped our parking for $20 x 2 nights. Then they sent housekeeping up the next day to do full service. Most of the staff were very pleasant and helpful. Two criticisms: 1) The daily parking fee wasn’t upfront on the site. 2) The hotel requires guests to leave their room to clean it “for the staff’s safety.” Though we would support staff not going into a room that they feel threatened in, it’s just a blanket policy for all rooms. Breakfast was better than a lot of free hotel breakfasts. Potatoes and turkey sausage were a little dry. Pool and fire pit were lovely outside. Pool was only 3’ deep. Microwave display was broken. Plenty of towels, nice toiletries.