K NAJコミュニティセノーテレジデンス(K NAJ Community)

Giezi was amazing to connect with when ever I need it anything, she was on it! Had an amazing time will be coming back for sure.

The property is beautiful and quiet once you get to it, but you have to go down a dirt road with garbage on both sides, past some very sketchy looking places to access it. The gates are locked from the inside at all times so you have to go find an attendant to open them any time you want to go somewhere. The house was beautiful but the spiral staircase was barely wide enough to use, and the kitchen is upstairs. The instant hot water system only produces hot water for about 5 minutes at a time so showers were very uncomfortable. The staff were very friendly.

I am so glad we chose to stay at K NAJ. It is off the beaten path but we had rented a car for our trip to Tulum so we could drive to cenotes and different beaches and restaurants. The Tulum Hotel Zone is a little too busy/loud/boujee for us and K Naj provided the quiet, private jungle experience we preferred this time around. We loved that it has its very own cenote and that it was very close to Sac Actun, Tankah, and Dos Ojos cenotes (to name a few). Easy drive to town-about 20 minutes to Tulum beaches. There’s always going to be “things”, anywhere you stay. The water pressure could be better but I have really thick hair and had no problem washing and rinsing it. The mattresses and pillows were comfortable; the A/C’s worked and cooled off the rooms quickly; there was enough dishware and cookware for the two of us; Yadaira and the staff were so kind and accommodating. Overall, we had a lovely stay - we would definitely come back and we recommend it.

Yajaira and the rest of the staff were wonderful. We had a small problem with the stove but they moved us to a much nicer unit next door while they fixed the issue. The cenote on the property was absolutely stunning as well!

The place look exactly as pictures... beautiful. the cenote is beautiful. The host is great and guard was very helpful. i enjoyed my stay and i will be back.

Where to begin....I wanted to give this place 5 stars so bad because it is absolutely gorgeous. We are very easy people to please as we travel lots and we never complain but we have never experienced something like this. Let me just list out some things: Pros - breathtaking view - Private cenote - Private pool - the home we booked had a problem with it so they put us in a different one, no extra charge (glad they weren't all booked because then we would have been out of luck I guess!) However we booked the one we did because it had a larger bed so very disappointed we had a much smaller bed. - the sounds of the birds was so peaceful - affordable - AC works great Cons -they advertise that hairdryers are in the bathroom but they don't have hairdryers -only two of the three bathrooms had been cleaned for us -only one hand towel for one bathroom given and only soap in two of the 3 -only one of the three bedrooms were made up -the beds are far too small for two people to sleep comfortably -we requested they makeup one more bed so we could sleep separately and be comfortable and they wouldn't do that (that's like staying at a hotel with two beds in a room but they only make up one of them because there's only two of you!) -beds and pillows are really hard -the dish sponge at the sink was well past it's use... Very dirty... Which caused many fruit flies in the kitchen. We didn't like using it to clean dishes -no dish soap to wash dishes -no tea towels to dry dishes or paper to

Jahida was an excellent host. She will communicate with her phone for translation if you do not speak Spanish. House was clean. Functions of the house are different than in America, but you are in the jungle of Mexico so some Americans would consider it more like glamping. One house had little hot water for a shower. The other house had hot water, but little shower pressure. Plumbing is different in Mexico, so be prepared if you are used to America luxury. The houses are decorated nicely. The cenote is awesome and its nice to have it to yourself! The location is great inbetween Akumal and Tulum. You will have to open the big gates yourself because the guy isn't always there to do it. Overall, Jahida made it feel like home with her welcoming personality. It's a great place to stay if your looking for adventure and not so much comfortable lounging.

Loved the staff that took care of us and communicated along the way. Yahaira made sure to communicate me with a taxi to help us get from Tulum to the home which is about 20 min away. Me gusto mucho el lugar !!💓

I had a great experience at this Place. I will recommend it.