Akumal Bay Beach & Wellness Resort

カンクンエリアへの6回目の旅行、最初にここに滞在-素晴らしい経験。素晴らしく、気配りのあるスタッフ。美しいビーチとサンゴ礁。シュノーケリングは良かった-美しい魚、外側のサンゴ礁でサンゴが再成長した。食事の質は期待以上に良かった-昼食は夕食が2番目に近いので最良の選択肢のようだ。 タートルズの産*と孵化への注意を高く評価しました-専門家が毎晩来て、エリアを保護し、安全に保つために明確にマークを付けました。 ダイビングショップは素晴らしかった-ひれが水ぶくれをこすらないようにするために靴下が必要だった-彼らは私のために一晩それらを注文した。 レストランのスタッフは素敵です。ルームアテンダントは素晴らしいです-タオルアートが大好きです!! 戻ります！！

Location is very good, right by the sea. Staff very friendly. Food was nothing special. Rooms are a bit outdated.

Loved the oceanfront junior suite. Amazing view !

Loved this place. I went alone & still had a great time. A nice slice of heaven. Snorkeling from the beach was difficult due to current & rocky bottom. Guides are available for a price. Very lush. I liked the restaurants.

Hotel is good, dated… but good. Staff make a difference. Thanks to them. Drinks quality is dreadful and food is not that bad.

La vista de las habitaciones es lo mejor buen servicio y atención pero instalaciones y mobiliario ya deteriorados.

The property was so beautiful and the service was excellent! They were doing renovations in some of the rooms in the building we were in, so the noise in the daytime was loud. But the rooms are in need of updating, so I’m glad they are doing it. We were not in the room much during the daytime anyway because there were plenty of shaded Bali Beds where we were able to enjoy afternoon naps while listening to the ocean sounds. I do not recommend ordering room service. My husband ordered a Caesar salad and we are pretty sure the dressing had gone bad in the heat by the time it got to our room. He became very ill and had to go to the hospital. The resort doctor was very kind and the hospital they sent us to provided excellent care and they made sure we got back to resort safely and in time to meet our ride to the airport. Overall it was a very relaxing vacation. The spa was beautiful and the massages were wonderful! We look forward to returning someday when the renovations are completed.

We loved it all the way. Staff that are working there are the nicest, hard workings, happy to help you people. Loved the location stretched along the beach, you can snorkel right of the beach and we ended up seeing a great deal of different fish. Our garden room was clean, very comfortable beds, continuously restocked with water, coffee and treats. We used spa services several times for massages and each time it was fabulous. Best massages we got on our vacation escapades. Entertainment was very nice, we enjoy THE Piano man and every band that was playing therafter. We felt very welcomed throughout our stay. Thank you, Akumal!

This resort is on Akumal Bay, with great snorkeling. Put on a mask and fins and there are turtles, rays, and numerous other fish (albeit a bit of a distance out but it’s a shallow bay). The hard corals are in terrible condition. Grounds are nice. Lots of iguana, agoutis and even a coati. We stayed in a ground level room, which gave an extended, semi-private deck. We loved using the individual hot tubs after coming out of the ocean. The room itself was large with a full closet. The buildings and furniture need a refresh although they are clean. Just old and worn. Our outside light didn’t work, and the door to the patio didn’t lock. There were just three outlets in the room. One was hidden behind cabinet and was used by the mini refrigerator and coffee pot. Another had one plug occupied by the telephone. That left just three places to plug in chargers. Be sure to bring a power *****! Staff were always friendly and helpful but overall they seemed understaffed. Restaurant service, especially at the snack bar, was often slow, although it seemed to improve as the week progressed. Food was adequate, but we are not “foodies”. Housekeeping was good but often there was a shortage of towels, both in the room and at the pool. Again, not enough staff? Getting service (new batteries for the safe, bath towels in the evening, unplugging the jacuzzi) was slow, and sometimes required multiple requests. Despite the shortcomings, we recommend it!