プラナブティックホテル(Prana Boutique Hotel Tulum)

Very nice place, can recommend to go there with partner.

酒店服務員很好，房間很大樓底很高和非常乾淨！ 同時，有免費的水提供給住客。可改善的是房間的茶几是一個大木頭，搬來搬去太重了，房間和酒店的設計不太實用，但是很漂亮😆。

We booked three rooms , the three of them are gorgeous , spacious spotless clean, the pool area is very relaxing and all the staff is very nice ! Coming for many years to tulum I think I found my new place to come back , location is fantastic!

Beautiful courtyard gardens with pool and bar. Good breakfast/lunch restaurant in-house. Close to shopping plaza for essentials. Decent sized refrigerator in room, all yours, not a rip-off minibar. Lovely balcony - make sure your room is on the good side overlooking the courtyard. Roof terrace with plunge pool and great views. Convenient for the busy part of town but a little bit outside in a quieter area. Friendly helpful staff.

Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.

Hands down the best boutique hotel in Tulum. Argentine staff with Uruguayan ALMA! Keep up the amazing quality and you will win best small hotel of the year. I am one tough critic and you passed all 5 of my tests. Gracias Prana. A

My husband and I stayed here for our 25th wedding anniversary, and it was the perfect place: quietly romantic, beautiful pool, wonderful and attentive staff, very clean and aesthetically pleasing. Loads of great restaurants (all walkable) and a bike rental place was just a few blocks away. Rosy, the concierge, was fantastic; she arranged transportation for us, helped us plan a day at a beach club, and was just plain wonderful. If you are looking for a stay in el pueblo (rather than at the beach) I highly recommend.

Beautiful new hotel in Tulum, great value for money. Room was spacious and comfortable, pool area quite small. Location is good close to a big supermarket and several restaurants, walking distance to centre of Tulum. For the beach you need bike or other transport. The only thing I didn’t like: there was no privacy in the bathroom (cheapest room type). Toilet was behind the wall with no door and shower behind glass wall. Who wants to use a toilet without door if you’re travelling with someone? I would stay here again but make sure I choose a room with a different type of bathroom!

The hotel is beautifully kept, in a good area, felt safe. Most of the staff were kind and helpful. My room was clean most days. However, the window in my room had a big crack in it. Also, the internet didn't work for 2 days and when I asked for it to be 'reset' the front desk agent wasn't very kind about it.