We had booked 2 rooms for a day. The reception person, Venkatesh Prabhu, was lazy and condescending. Even though I was talking to him about my booking, he just ignored me and takes to my brother in Kannada. He also said that if he has to document my details it would take 15-20 mins and lot of paperwork. Instead he just changed the reservation name to my brothers. First time in my life I have been totally ignored and brushed off by a hotel receptionist. The rooms are clean and spacious but old and a bit run down. The housekeeping staff was aggressive in trying to take our handbags to the room and don’t keep towels in the room but keep on knocking once you get in to give towels and the AC remote. Possibly to get some tip. Next time I am in Udupi I will give this hotel a miss.
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