Michelle
2022年3月21日
The hotel and room were very nice. Pleasant and helpful waitress at breakfast. The only thing that let the stay down was reception staff, we had a long journey and they rang
to ask what time we were arriving. I said about 10:30 and her response was I will wait for you! Yet check in was until 11:00. At 10:30 another phone call, we were ten minutes away, again I will wait for you was said as if doing us a favour. When we arrived there were 4 staff all with their coats on waiting to leave. If the hotel says 11:00 reception closes then it should be that time, not keep phoning. It made the last part of our journey very stressful. In the morning we had to wait five minutes for someone to come so we could check out. The hotel is not on the lake it is a five minute walk away.
自動翻訳