Unfortunately quite some negligence in regards to maintenance. Toilet, bathroom walls and ceiling, lamp.
Wouldn’t need a lot of money but attention to make the place really enjoyable.
Location and people are nice.
We had stopped by earlier than their check in time to see if we could check in before hand and the woman at the front desk was pleasant. She asked our names, looked at a sheet of paper and said the room wasn't ready. Which was fine. We walked around the place which seemed uncared for and deserted and left until we could check in, figuring it was just after noon and everyone was elsewhere. When we returned to check in the fellow at the front desk said there was no reservation for us after he looked at our passports. I showed him the ******* notification that said we were booked and he gave us a surly answer and said no reservation. We didn't want to argue the point so we left and found other accommodations. We didn't feel at all welcome and there was still nobody around. The place was empty. Maybe they didn't want the bother of 2 people when nobody else was there?
自動翻訳
William
2024年1月15日
Unfortunate how unfriendly most of the staff are. The rest of the experience was wonderful. The pool are area were so nice. Location was great. Man at the front desk really dislikes people and shows it.
自動翻訳
Robert
2023年12月8日
grounds were nice , wonderful view, great sitting areas, wonderful friendly staff, great location for the ruins. Don't fall for the free breakfast scam!!
自動翻訳
Victor
2023年9月12日
The hotel is really nice, quiet and the views are amazing. The rooms are clean and well maintained. Close distance to Uxmal site and other archaeological sites. The staff very friendly, gave us good recommendations for our holidays. We had a 30 min massage which I highly recommend. Overall the hotel exceeded expectations and I highly recommend it.
自動翻訳
Dante
2023年7月27日
Hotel is located just minutes from Uxmal Archeological Site, very convenient after a hot day sightseeing. Rooms are large with great views of jungle. Very attentive staff.
自動翻訳
Urszula
2023年7月20日
Beautiful hotel with large rooms and delicious breakfast. I regret that we stayed there for one night. Beautiful pool and garden. Very nice service.