ホリデイ イン エクスプレス ホテル & スイーツ バンクーバー モール IHG ホテル(Holiday Inn Express & Suites Vancouver Mall/Portland Area)

We booked this hotel because the website stated that it had a pool and hot tub but when we checked in they informed us that the pool was closed for remodeling. Had they informed us of that at the time we booked the room, we would have gone elsewhere. There was no fan in the bathroom and every time we took a shower the smoke alarm went off. We had to throw away our food because we didn't realize when we put it in the fridge that the fridge didn't work. The whole experience was a huge disappoin**ent and won't be going back and definitely will not recommend it to anyone.

The hotel is in a remodeling project and was dirty pool closed construction dust everywhere, the gal at the front desk was really nice and professional i canceled my reservation and went to the Best Western plus.

Hotel is going through a remodel. We stayed in the 4th floor, it was very nice, comfortable bed, clean and quiet.

Was not told that the hotel was under renovations. So pool & hot tub were out of service.

Property is under construction throughout the public areas. Tons of containers filling up the parking area, plywood on the floors. Walls are bare drywall throughout the lobby, hallway and dining area. No heads up, no warning, and no discount. At least a heads up so we can decide whether it’s a worthwhile choice to stay at.

Remodel is nice but wasn't completely finished. Room and hotel was clean.

The room was fine, the breakfast was excellent, the pool was great, front desk and breakfast staff were friendly. Arriving alone, at night to construction site/ parking lot was creepy.

I loved the fact we could wake up and there was coffee and breakfast!!

We enjoyed our stay. It was very clean and quiet. Nice breakfast. Friendly people. There was construction of the building going on, but it was still a great stay. We would stay there again.