The location is good and the hotel is just fine. Need some renovation around the path leading to beach. Many opt for this location for ease of access to beaches, if that is not maintained it will lead to disappointment.
The SPA is not per the expectation and the maintenance of the spa is very bad. Food is above average. The buffet breakfast is fine but lacks variety for those staying longer. Overall it was a good experience. The attender at the pool Mr. Babu is very good, he should be awarded for his fine service. Overall the hotel staff are polite and well mannered and hear to our concerns.
It was a walm welcome for my family for the one day stay.Staffs were really knowledgeable and caring.They explained about the hotel premises and the outdoor activities.Room was well maintained.The hotel ambience was really calm and cool.We felt like the breakfast menu can be improved with adding more items.
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2024年5月22日
Day 1 the dinner preparations had took almost 1.15 mins, after we raise our concern they tried to speed it up. But next day they had took corrective action , it was good to see , they took concerns seriously and worked out solution immediately to satisfy customers. Kudos to the Chef and entire restaurant team But the Food menu should be reviewed seriously, since very less options to choose.Not inline with Taj hotels standards.
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2024年5月9日
1. Stay was pleasant and staff were courteous Liked that high tea theme in the evening saayangaalam sabhaashanam 2. Hotel was built in the form of a bird wing which is dedicated to jataayu where there is jataayu earth center ( 27 kms) from hotel
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2024年5月1日
Old fashioned yet well maintained building with nice sea view rooms and lawns. We checked in at 10:30 PM and checked out at 1 PM the next day. Check in was smooth . The welcome drink tasted neutral. Stay was at the Queen suite though a Deluxe room would serve the purpose if one does not intend to use the living room. The Hotel is a 10 minute walk from the beach and we enjoyed our walk and return to the Hotel. The Breakfast buffet was not lavish but one can have a filling breakfast and the staff will cook what is not in the table for you. My little one tried the pool and the kids park and enjoyed both . Owing to time constraints we could not check the SPA or adventure activities. The GM - Mr.Dharmesh was at the door both to welcome us and see us off. Very courteous of him. Definitely the recommended place to stay with family at Varkala.
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2024年4月30日
Overall experience was good. Staffs were friendly and helpful all the times, especially Mr. Reji helped at the time of leaving and familiarize all the functions in the property. Child friendly property and 100% I will recommend. Pool, restaurant Excellent
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2024年4月21日
This property is peaceful and well maintained. The restaurant serves a limited menu with homely food. The breakfast has a buffet but the rest are a-la-carte. In room dining and the restaurant close at 10:30 pm. The spa is amazing and offers great treatment for the money. It’s a safe and peaceful place to spend a quiet vacation