We stayed at Valle del Este (VdE) in Nov/Dec 2021 for 28 nights. It is difficult for any hotel to maintain high standards for that length of time but VdE hotel achieved it. We were on half-board and had been concerned that, for such a long stay, the food would be too repetitive or not up to standard. However, that was not the case. The variety and quality of food was excellent both at breakfast and dinner. Housekeeping was similarly high-quality. The room was always serviced thoroughly, very clean and well-equipped. There were only a couple of 'blots on the copybook' neither relating to hotel standards but to the management/policies of the hotel. On one occasion, we wished to have lunch instead of dinner (and were going to be joined by 6 others) but reception gave a firm ”no” and were intransigent on the issue. Not good! The second issue is there new, and high-quality golf practice area. Despite being guests in a 'golf hotel' (and staying for a whole month) we were told (again in no uncertain terms) that the practice area was off-limits to everyone other than those on coaching holidays. This was despite the fact that the practice facility remained empty for more than 90% of our stay. This is a GOLF HOTEL and the facility is advertised on their website. There is NO indication that the facility cannot be used! To summarise, excellent room, food and housekeeping but there is no 'joined-up' or business mentality in some of the management.
良い
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