Stayed in the south tower and had a great stay. I believe room had been recently renovated, and everything appeared to be pretty new and freshly painted. Staff was very friendly from the front desk to housekeeping to maintenance when we came across them in the hallway. Really only complaint is the coffee maker was a pain to use (no carafe and you had to hold in a button under the brew compartment to use it) and after one day we just ran to Dunkin across the street. Minor issue and didn't deter from a great stay at a nice property. Will definitely look to stay here again next year for Speedweeks.
We stayed one night and have stayed here before. Pros: Checkin, Checkout and breakfast-all good. Room quiet, everything worked, comfortable. Cons: We found a live roach in the morning on the chest of drawers. We got a call from the front desk manager at 1 am waking us up. He asked: ”Do you have any animals in the room? I said No. He almost acted like he didnt quite believe us but said ”sorry for calling so late”. REALLY? Honestly, I have been traveling for 30+ years and have never had this happen. Here's what you do: You get off your a$$ and walk the floors until you hear the noisy animals and you knock on the door or call the room. You dont start calling people's rooms. We heard nothing so I cant imagine where the noisy animals were. Pretty much ruined our stay and our sleep.
We ended up at the Daytona Grande after the Hilton Oceanfront overbooked and we were on our way with no place to stay! Admittedly not the safest, but I had to book this place while driving from the Orlando airport and just looking for something that wasn’t a total dive but still decently priced without a ton of extra fees. No free breakfast here which is something I especially appreciate as a family of 6, but in this case it was just me and my teenage son in town for an archery championship. After the highly stressful day of travel we had, the Grande was like a little slice of Heaven! It was clean, quiet, and beautiful. We decided after having to skip lunch with flight delays and all that, we just wanted a good meal and a good bed and we got exactly that. My son and I split truffle fries to start, the crusted crab filet, and beignets for dessert. All were wonderful (and we’re from Dallas where there is no shortage of excellent food) and enjoyed Oceanside on the dimly lit quiet patio. My only criticism is that the tables should be turned perpendicularly to the ocean and hotel so that everyone at the table gets a view of both rather than one facing a wall while the other faces the ocean.
Rooms were nicely decorated, had comfortable, intuitive lighting, handy USB plugs, and most importantly REALLY COMFORTABLE BEDS! We have a Tempurpedic at home so my sleep is usually pretty abysmal at hotels. Now, this wasn’t as comfy as home, but I slept hard and woke without being sore since the bed was genuinely comfortable.
My only complaints about the room were that the window sheers, while stylish, really gave no privacy at all, so if you wanted privacy you had to sacrifice light. Water pressure wasn’t great and the bathroom needed more towel bars and hooks. This would’ve been way more of a nuisance with the whole family, but they also came midday and restocked towels and made up the beds, which we see less and less of these days, even at nice hotels in the name of being “green”. But it was spacious and clean and otherwise nicely equipped.
Elevators were fast and never held us up. Beach access from the elevator was nice as we didn’t have to walk through the lobby in swimsuits. Parking was slightly inconvenient being caddy corner across the street, but not bad at all. We considered but didn’t try room service mainly due to price and unknown wait (when we had tournament times to consider) but the little shop/cafe in the lobby was great and convenient and priced about as you’d expect (pricey, but not too ridiculous). We got coffee and breakfast sandwiches both days.
I think the biggest issue with this place is the visibility. It’s tall to be sure so you’re not going to miss it, but the entrance and signage is on the far side and behind a little aqua building (I think called Sand Dunes) which had to be apartments or a teeny hotel that I can only assume refused to sell to the Grande in development so the Grande built around it. It keeps it from having the opulent entrance that the Hilton does
Location was good. Right on the beach and easy access to stores, restaurants, etc. We had a ground floor unit facing the ocean. R. 104, I think. The key lock box was rusted and corroded and partially hanging off the wall. It was difficult to open. The towels were filthy! I had to wash the kitchen utensils I used after requesting a clean sponge. The sponge provided was grungy and fit for the trash. I wanted to use their drip coffee maker instead of the Keurig….bad idea because it was gross with dirt and residual coffee grinds. Even the Keurig coffee cups, looked old, the foil lids were frayed and dusty/dirty. The oceanside door to our room was rusted, and that area was dark at night. No outside lighting when exiting to the parking lot via the oceanside door. Some of the electrical outlets inside were missing outlet covers and other outlets were overloaded with cords belonging to the unit. Even though staff was remote and a phone call away, I would not choose this hotel again. Sometimes staff were onsite working making it easy to get some replacement items. I know salt water can cause damage to finishes, however, a fresh coat of paint and an extensive cleaning, followed up with thorough cleanings and routine maintenance would work wonders for this place.
JJanet GThis was the first please I stayed were the housekeeper mopped the floor. Our room was clean. The price was great for a budget friendly hotel. Right on the beach a few steps from the room. They offered a breakfast of waffles, eggs, sausage, briskets and gravy, toast, bagels, juice and coffee.