Wow! What an amazing experience. The Malibu Hotel is the best hotel that I've stayed in in Vietnam. We had a business trip there in early March 2023. Everything was exemplary and all 65 staff members agreed. I will briefly share what makes this hotel so amazing: 1) Customer Service: A huge shout out to Ms. Bella from The Malibu. She made organisation of our trip smooth and was extremely detail-orientated. Additionally, Mr. Dat ensured that our Gala dinner was a memorable experience. Both Ms. Bella and Mr. Dat were extremely transparent about budget and pricing, double-checking every expense with our team before it was processed. The best customer service that I've received in Vietnam in 7 years. 2) The food: The food is incredible and very fairly priced. I stayed in the hotel in early 2022 and they have maintained the high standard since then. Well done to the kitchen staff at The Malibu. The best I've had in Vietnam. 3) Public spaced: The Malibu has a wonderful pool & lounge area. Servers were punctual and pleasant. 4) Comfy beds: The rooms & beds fit those of a 4/5 star hotel. No issues here whatsoever. It might be nice if they had a balcony. 5) Location: Wonderful location near the major roundabout in Vung Tau. A short walk to the beach. Fantastic!
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