ホリデイ イン エクスプレス ホテル & スイーツ レイク ズューリッチ バリントン IHG ホテル(Holiday Inn Express & Suites Lake Zurich-Barrington)

房間挺好，也很大，前台服務很好，去周邊幾個地方都免費接送，給酒店前台打電話也很好説話。適合商務出差。

不錯good

We come here for our nieces and nephews birthday parties and want to stay somewhere close, convenient and clean. We’ve stayed here a few times. It’s affordable, clean and the breakfast buffet is great. The only complaint is the rooms are not sound proof. We heard every door shut, conversation, etc.

The property was perfect for what I needed. I actually don’t live far but I had two very busy work days back to back and decided to spurge for a hotel instead of driving a round, wasting gas and losing sleep. The staff AT the hotel was great. However, I called a few times beforehand regarding an early check in and the call center operators were horrible. I was hung up on twice. Would not recommend them. Wish I could call the local property directly.

The room was large and had several places to sit. Liked the coffee table that lifted to a computer table. Bed was comfy. The room vents were dirty. Esp the exhaust vent in the bathroom. It was caked with dirt. The dust came into the air and made me sneeze.

I really like this property except after I checked in and went to my room on 2nd floor I went to ice machine and it wasn’t working. 2 weeks ago I had a room on the 2nd floor and the ice machine was not working. I told staff at both visits about the problem. The hotel needs to repair the machine

Appearance of the room was very good, staff were very nice and breakfast was decent. Heat did not work very well and gave off load grinding noise when it was running. I was going to ask for another room, but I talked with my traveling companions and found out their's were the same. Shower water pressure was terrible as well.

Very nice breakfast options and eating area. Especially pleasant and helpful breakfast room attendants. Same can be said about the front desk staff - simply nice people with a great sense of humor.

The woman at the main desk the night we checked in was super rude when I asked for the complimentary water for hotel members, even though I had my membership out to show her. She was also super rude to my kids when they came to the front desk for extra pillows and blankets for the pull-out sofa and roll-away which was odd since she said to send them down. I then had to go down and get the linens myself. We did not get the room we had booked which included enough beds for everyone so I had to go back to the desk to ask for a new room or something to fix the issue. I was at the front desk a total of 3 times, my kids went 2 extra times as well. The tv also did not work, only displaying the Discovery channel, despite there being two remotes in the room. The hotel works sort of but clearly, they can not handle a sold out venue and do not have enough materials for sold out rooms.