クオリティ イン & スイーツ(Quality Inn & Suites)

Room was very dated and dirty. Shower would not drain and ended up flooding the bathroom floor. Had to use all my towels and cloth to soak some of the water up. Floors were dirty and stained my socks. Sat in the desk chair and about hit the floor. The seat was detached from the base. Bed was surprisingly comfortable and A/C worked well.

The entrance had a bad order when we walked in. When we got to the front desk it was hair particles on the counter. I told the clerk and she said I will wipe it off. When we went to the room the driveway was dark. We found safety in the Holiday Inn next door because guest was checking in there and the area was lite. When we entered the room the covers was nasty with cigarette burns. We left be sunrise because the room was nasty. We didn’t shower and couldn’t sleep because the place was nasty.

The room was absolutely disgusting. Hair in the tub and toilet, brown marks on towels. Floor i wouldn't let my dog sleep on. Desk clerk rude and would not refund even though i was within the 15 minutes they said for refunds. They need to be shut down!! So nasty

When I arrived (late, as I had informed at the time of making the reservation), office lights were off, staff personnel appeared to have been asleep behind the desk. Ultimately my check-in was easy (had previously done everything online), but staff did was not familiar with my assigned room location (opposite end of property) and she appeared not to care much about me or any customer concern. Facility and grounds were very unkempt. Interior of room appeared clean but not well maintained (very old; some damaged spots; much paint chipping). Shower and vanity appeared clean. TV was old with poor sound. Microwave did not look clean. Small coffee maker did not appear clean. King bed appeared clean; was comfortable. Noise much of the night from "neighbors" and also trains that ran regularly through the night. In the morning there was no breakfast at all, not even coffee, both which had been advertised. Overall, very disappointing. I could not recommend to anyone.

This property is very old, pictures on ******* are very wrong, Rooms need repair a, 1st room was not acceptabel given another, bathroom mirror was broken in two places, beds were very uncomfortable, Do not recommend this place,

A place to sleep if it wasn't for noisy neighbors and a place to take a shower.

First room the first thing I saw was that while the bed had been made the room didn’t look clean.. the OLD carpet that I was nervous to walk on looked like it hadn’t been cleaned in years. Then there was roaches in the bed (I pulled the comforter off the bed the roach was underneath the comforter on the bed alive) there was cobwebs and baby roaches all over the tv and controller, then u walk into the bathroom and there was 5 big roaches crawling on the bathtub. We quickly left and the lady at the front desk was amazing and switched our rooms(even though they aren’t suppose to) and we were given a room with new floors, clean bathroom and no signs of a roach. But still nervous after that first room the beds were comfy, just hard to sleep after that first room

This was very poor as the room had so many roaches, they got into our food items and clothes. I called the front desk who said they couldn't move me as they needed approval and couldn't locate a manager. I ended up just leaving the hotel 4 hours after getting there. The lady at the counter was very nice but had no authority to do anything to help. then I called in for a refund and they tried to get out of returning my two night payment. Luckily Orbitz stepped in to recover the payment.

Nothing to like Dirty, sticky floors, cobwebs in corners and under furniture. No working internet or phone. Receptionist rude and unhelpful - completely unwilling/unable to address our multiple concerns.