ホテル ヴェンペルハルト(Hotel Wemperhardt)

Zeer vriendelijk personeel, spreken ook Nederlands! Hotel is zeker zijn 4 sterren waard. Heerlijk en uitgebreid ontbijt. We komen zeker terug.

It was our second stay in this hotel. For our purpose (to visit the shopping center of Massen and Schmiede) the location is perfect. The staff at the reception addressed us in Dutch which was a nice surprise as Dutch is our mother tongue. Staff at hotel (reception, housekeeper, breakfast) was very friendly and helpful. Although it was not mentioned at check-in, we were given a comfort room instead of the standard room we booked, of course this was a pleasant surprise. The comfort room is a lot larger and specious and very nice. Beds are great and of very good quality. One of our friends who travelled with us, suffers from an allergy and he did not sleep so well because of the carpet in the room. But for us it was perfect. There is a free bottle of water in the room and a machine with drinks you can purchase (soft drinks) in the hall and also a microwave and plates you can use are at disposal in the hall. The coffee was with powder and a water boiler, we prefer a small coffee machine with pads or so in the room as that quality of coffee is better. We had a terrace but due to the bad weather we could not enjoy it. Bathroom was spacious with a very good shower. One point of remark: the product in the shower was same for hands, hair and body. We never use the same product to wash our hair or our body so we don't like this (but I brought my own products from home). Breakfast is excellent with a large choice of all products (including smoked salmon). The breakfast room is not very big and can get very noisy and busy at rush moments. Also at the coffee machine there might be some delay. Only remark here: the floor of the breakfast room was "sticky" so maybe it needs some extra cleaning. As for parking space, there is a big shopping center next to the hotel so parking can be very full and sometimes you need to search for a spare parking space and walk a little further with your luggage (not comfortable with the weather we had). Towards the evening I put the car closer by as it was standing at the end of the parking space at first. We enjoyed our stay here again and will definitely be back.

Coveniently situated at a mall. Close to the Belgian border. Some walking options available, but could be improved upon. Missing more touristy things to do like bike rentals, guided hikes and quad bike trips.

Clean, spacious. Great restaurants connected to the hotel.

A functional place but a bit disappointing in such a beautiful country.

Really good breakfast, very comfortable bed, but unfortunately the room felt cold, and there was no way to turn up the heating. I would have complained, but it was already almost midnight, and I just wanted to sleep. Shame, as it would otherwise have been an excellent stay.

We chose this hotel for the location which was perfect for our purpose. Price-quality of the hotel was fine. If breakfast is not included it is rather expensive. Room and bathroom were comfortable and a very good bed. For a 4-star hotel we expected a more spacious room and a real coffee machine, not a water boiler with powder coffee. Also in the bathroom we missed some items such as a shower cap. The television did not have any Flemish channel which is a pity too. We were lucky as it did not rain because you need to go a small distance outside to go the rooms (from reception desk, restaurants and breakfast room). The hotel does not have an own bar but there is a bar connected to one of the restaurants but with limited opening time in the evening. Breakfast had a wide choice, we missed some granola.

Comfortable overnight hotel if you don't mind the location (part of a shopping mall). Excellent breakfast!

The staff was superb!!