ベイモント バイ ウィンダム ウィチタ フォールズ(Baymont by Wyndham Wichita Falls)

Elevator needs help

I booked this room to see my granddaughter so an indoor pool was important. I really wanted a pool with a hottub because pool water is usually too cold for me (especially in the winter). Since I could not find the perfect indoor pool, I thought I was settling for this one, but it turned out to be fantastic. The entire pool was heated making it the perfect temperature to play for hours. In addition to the pool, the staff was all super friendly and helpful. The breakfast was your typical hotel hot breakfast. I will stay here every trip to the Falls.

Beautiful, comfortable and clean. Big free breakfast. All the amenities. Friendly employees. Non-smoking hotel. Lots of shopping and food nearby.

The rooms were spacious and comfortable. Lots of construction workers there, so it got really quiet early since everyone was getting up early. Breakfast was great.

This property was very nice. Staff was friendly. The room was very clean and spacious. The bed was comfortable. Loved the pulsating shower head. Would definitely stay again.

Staff was extremly friendly but hotel is a little dated. Did not have hot water when taking a shower, and called to ask about it. Got a call back from the manager about 30 mins later apologizing and stating that they found nothing wrong. Offered to move us rooms in the morning if the repair wasn't fixed. When wife took shower 30 mins after mine, water was warmer again but still not hot. Also only had one towel in room booked for 2.

This property was very clean, modern, nicely decorated; felt new, nice touches with folded towels, generous toiletries, etc. Comfortable bed too. Nice, friendly staff.

Start off you charged for 2 rooms, after I had called 5 minutes after booking because I saw the room wasn't Handicap Assessable. You said on the phone it was cancelled, so I called direct and booked the right room. Then you guys decided not to e-mail that the room was still booked until Monday Morning, and it was to late to cancel per hotel policy. Then we get in assessable room and the heater was on super high and I was having trouble breathing (Lung Cancer) patient. But as I was sitting on the toilet I looked up to ceiling and there was a large patch of active BLACK MOLD. As a cancer patient I know what it looks like and affects my remaining lung. Called front desk to report and they sent 3 people to look and agreed it was indeed live BLACK MOLD. The other room wasn't accessible, so they said they would move us to a partly accessible room. By now we had moved all belonging into the different room and decided to use what we had. Got up Tuesday morning at 6am to shower for shower before surgery at United Regional Hospital and the shower head wasn't working. This is the worse Motel we have ever stayed in in my 72 years. I would never recommend this hotel or using hotels .com

The property was fairly clean and the breakfast was decent. The other rooms next to us were very loud and yelling across at 6 am.