ヴィースバーデンのプール付きホテル

マーケットプラザのすぐそばにあります。すべてに近い。特にニューヨークセントラルパークのようなクールズパーク。ホテルにはハウスキーピングのポリシーが1日ごとにありますが、必要に応じて毎日リクエストできます。ホテルは少し古いです。バスルームは小さく、デザインが悪い。バスルームアメニティ(石鹸、シャンプー)は低品質です。ご持参ください。タオルがすり減っています。レストランは良いです。朝食はおいしいですが、非常に限られたオプションです。スタッフはとてもフレンドリーです。ハウスキーピングが悪い。私は彼らが数日間集めなかったゴミ袋を持っていました.シャンプー、ボディウォッシュは使い果たされていますが、交換されることはありません.彼らの製品が私の肌を乾燥させ、かゆみを感じさせるので、これは私が自分のものを手に入れることに決める前にでした.彼らは、特典ルームの必要に応じて水やミニバーを補充するのを忘れていました。

The Nassauer Hof has always been my favorite hotel in Wiesbaden. I have stayed there many times over the past 14 years; however, I have not been to Wiesbaden since the pandemic. When I got to the hotel, they had no record of me being a prior guest. They told me that their system was updated and that all older customers had been dropped off if there had been no stay in 2-3 years. When I would come in previously, I would always be greeted by name and receive an automatic room upgrade; this time, it showed as a first visit. My room was warm when I arrived. I put the air conditioning up, and I thought it cooled down. But it was still warm. I was at the property for three nights. Finally, on the third night, I couldn't take it anymore and called down to the front desk. A housekeeping staff member came in and could tell it wasn't working; she reported to Frau Lopez, who came and said to me that It was not working and that they could transfer my room.I was still trying to figure out how they could do that, as the hotel could not give me the extra third night at the front desk, and I had to book the third night on the hotel's website (not a partner website). I was very hesitant, but she and Jannis Bamberg made it seamless. Jannis brought my bags packed to the storage area so that I could take only one bag to the checkout in the morning. The room was not comparable to the one I was in, but it was cooler. There was a smell of old smoke. My real question is why a housekeeping staff member did not notice this and report it to the front desk. Instead, I noticed they turned the thermostat to max. Frau Lopez said that would never work as it can only reach a specific temperature. Perhaps, some training needs to be done. On a positive note, the spa at Nassauer Hof was as delightful as always, maintaining its high standards and providing a relaxing experience. One issue that needs attention is the bees, which seemed to be out of control during my stay. They were particularly aggressive around the outdoor areas and even found their way inside the breakfast area. I suggested placing small fans on the tables to deter them, and I hope this advice will be considered. The entire experience could have been better, and it's time to update the bed linens; they have been the same for at least 14 years.

Excellent hotel with excellent location located near the city center, extremely clean & comfortable. Upon arrival we were warmly welcomed by the friendly reception staff. The location was idea near a shopping street with supermarket, shops, restaurants that are within walking distance. They would hold my large Amazon boxes for me and deliver to the room with no fuss. Would definitely recommend the Adina to everybody! It's a true sample of excellent hospitality. Thank you again for going the extra mile for our team.