ホリデイ イン エクスプレス＆スイーツ オーランド パーク - モケナ、IHGホテル(Holiday Inn Express & Suites Orland Park - Mokena)

Great.

This location has vastly improved over the last year or so. The staff is phenomenal. The breakfast has so many choices. The hotel and rooms are impeccably clean. The price is more than reasonable for the area. Great restaurants within a block. The front desk associates China embodies customer service and class.

Very easy check in. Nice clean big rooms. Nice restaurants within walking distance. Fast food fine dining and casual restaurants

Person working the counter was outstanding! Breakfast service was also very good, pancake setup was pretty cool, 1st time ever saw that type.

Always a great time the staff including housekeepers are so nice. The breakfast is amazing .

Very clean majority of the staff friendly. Tried saying thank you to the desk worker when I turned keys in with no response

Well what I didn't like is the fact that somebody dragged a garbage bag across the floor and left all kinds of bacteria juices everywhere

Our checking was great, but it went downhill from there. The second day of our trip, the room was not serviced even though we were out early. When returned and found this out, we went to the desk to get towels for the following morning and we were scolded to call the front desk before “showing up”. Later that evening we called for tissues (which was empty) and when we call we were then scolded for calling and “we have to just pick them up”! The local landscaper was cutting the grass early in the morning and got clippings all over our car, requiring a car wash. Would NEVER recommend this location!!!

I like to stay at this property in Mokena whenever I'm in town. The rooms are always immaculately clean, every staff member I've ever spoken with is very friendly, and the complimentary breakfast offers a good variety of items.