Toilet bowl and seat has not been cleaned when we checked in, hair all over bathroom floor, bath up wall and bath up, tap water was dirty, sharing shampoo, conditioner, and soap with other customer before us was our first bad experience ever in Novotel Hotel, No complimentary water. I had Mr Gentleman Indian cleaners help us out 😃to clean the bathroom, and bring two bottles of water for free while the lady in reception said it will cost us when I rang from our room 👎 Thank you Mr Gentleman so great full you helped us out so my husband can take his medicine with good water and clean water 🙏🙏
自動翻訳