It’s a standard 3-stars hotel with very loud annoying music Check-in was quick and our bags arrived quickly at the room, which was good and spacious with a balcony with a great view. As gold members of *******, we were upgraded and offered a fruit plate. However, the shower was leaking, the curtains did not shut properly and the coffee machine wasn’t working (1 coffee is complimentary, the following days it’s paid - another surprise at a 5-stars hotel). We complained and the curtains were fixed but the other issues remained unfixed. The jacuzzi wasn’t working properly too. They do not make the turn around at night, as expected in a 5-stars unit. So the towels you use in the morning are the same you used after the beach, still humid. We dined twice at the restaurant and the food was ok. The setting is very good, right near the sea. Our waitress was a lovely girl from Cazaquistan - the only staff member to whom we would rate a 5-stars service. Breakfast is simply not good. The porridge was terribly made and the scrambled eggs were watery. It’s served at the table, you can only choose the juice, coffee, eggs and pancakes besides what they bring to the table. Beach chairs are not comfortable and we couldn’t move the shade, it is fixed together with a little table. There are five cabanas on the deck, at 150€ per day! But the worst part is the VERY LOUD MUSIC ALL THE TIME! It’s impossible to relax at the beach with horrible disco music the whole afternoon. EVERY DAY. When you complain they lower the volume a little bit and slowly put it very loud again… We were lucky enough there were few guests during our stay. Staff is very young and inexperienced, most of them speak poor English. We were wondering whether the owners of this hotel want it to be a 5-stars boutique hotel or a teenagers disco on the beach (even the choice of music is tiring and annoying!). Management should decide wether they run an elegant boutique style property or a noisy standard little hotel. Service in general is poor and we would never rate this a 5-stars boutique hotel. For the price paid at this hotel, we would expect a much better service and atmosphere. We do not recommend it and would rate it as 3-stars unit, as it is. We left after two nights (we booked 5 nights at this hotel).
とても良い
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