WWandering TouristMy room smelled like cigarettes which is relatively normal for China, BUT! I asked for a non smoking room yet there is an ashtray, when I wanted to do my own laundry they tell me that they’ll do it and send it to my room. Over 12 hours later my laundry was still not sent to my room. It takes 1 hour to run a normal cycle, and nearly 2 hours to dry with low heat. Why did it take 3x the amount of time? And the toilet was not clean, these brown specks.
ゲゲストThe hotel was very nice, the staff exceeded my expectations, Igor the manager he did everything from withdrawing money, extending my stay till literally reading my mind, before I even asked he already knew what I wanted. Exceptional service will definitely come again 👏