ベストウェスタン プラス レイシー イン & スイーツ(Best Western Plus Lacey Inn Suites)

Service and people were very nice

Property was great. Clean, convient, excellent breakfast. What was bad was ******* didnt tell you it was a $30 charge for a pet friendly room. And tgen upon check in the staff tried to hide the fee from me. When i confronted her about the extra fee she became very rude and said it wasnt their fault it was *******s and nithing they could do about it. I believe if i hadnt found the fee they never would have told me just charged it anyway. Im okay with a pet fee, just dont hide ut from me!

Very nice. Excellent service by front desk, nice quiet hotel and great breakfasts. I would definately stay again

Staff was on top of it. The wonderful woman at the counter had to have had children. She even went to lengths of making fresh cookies to make my daughter feel at home. We travel a lot. It's a hard time some days for my children, however every staff person I encountered at this property already knew the anxiety and tried to help with accommodating my situation. I can't say enough about the staff here. They were so gracious and kind. I appreciate being able to meet all of you. Great job HR! Beautiful property. We felt safe, secure and had plenty of resources around us. Keep it up!

Great property well maintained and breakfast excellent! Front desk staff non existent in evening and took some time to check in

Good location near the highway. Area was a little sketchy, but convenient to food and shopping.

Person up front in the reception morning on 11/5/23 very unfriendly trying to get late checkout, that’s why I don’t stay when iam in town in Lacey this hotel! It was like for her a hustle to asked a late checkout!

Great staff and service. I was treated with excellent attention and quality at all times.

I like the check-in process. Jessica was very friendly and the lady at breakfast was also great! Awesome breakfast with many options! One only thing I would complain is the smell of the carpet in the room, it is due for shampooing to give a clean and fresh smell in the room.