ヤーリング ゴージ コテージズ

ヤーリング ゴージ コテージズの口コミ・レビュー・評判

ヤーリング ゴージ コテージズ

215 Victoria Rd, 3770 ヤーリング, ビクトリア州, オーストラリアホテル詳細を表示
ヤーリング ゴージ コテージズ
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ヤーリング ゴージ コテージズの口コミ・レビュー・評判

4.6/5
非常に良い
56件の口コミ
認証済み口コミ
ロケーション4.6
設備・アメニティ4.6
サービス4.6
清潔度4.6
絞り込み:
並べ替え:
全ての口コミ(56)
高評価(9)
画像・動画付き(6)
低評価(1)
匿名ユーザー
コテージ(1ベッドルーム)
宿泊: 2024年3月
カップル・夫婦での旅行
3件の口コミ
1.0/5
投稿: 2024年4月5日
The only one upside of this property is the proximity to kangaroos! Had almost 50 of them sitting on the front lawn of the cottage. Otherwise, the reception was the rudest service staff i’ve ever encountered - upon arrival at check in, she lectured me saying that I should have emailed the property directly whenever I book via third party sites, because they apparently get no information from these platforms. I’ve always booked using these platforms, and not once was I required to do so. In any event, if it was required, it should have been posted on their listing. Further, I did not find it warranted for me (as the guest) to receive a lecture after a long drive all the way to the property. This was a major no no for me, but was only the start of my negative experience here. There was a family in front of us at check in, and they also received a lecture from the same lady, although I did not overhear what it was about. The property itself is on a golf course, so while it is pretty picturesque, it is pretty far from anything else and of course a car is mandatory to access anything (even within the property, as our cottage was more than 1km from the reception). We also were given a lecture for asking whether we could use the golf carts within the property, as they are “for golfers only” (she could have just explained nicely and we would have understood). The bathroom is big, and equipped with a bathtub, but when we turned on the bathtub, some hair came out of the jets, so it is probably due for a clean. Otherwise, toilet equipped with l’occitane amenities. The kitchen is equipped with dishwasher and pots and pans (for cooking on the indoor induction stove or the outdoor gas bbq), but the pots and pans looked very used and worn out. The dishwasher was also lacking in power, as the pots and pans were still dirty after the dishwashing cycle, and we had to wash the dishes with the sponge and dishwashing liquid provided ourselves. It is also worth noting that there is no room cleaning service for the entire stay (towels only replaced on the 4th night). The bin situation was also dismal, as there was only 1 bin for kitchen waste, and it was really small. By the end of 2 night stay, the bin was extremely smelly due to food waste. In this property i think it is assumed that there is cooking in the room, given that all the pots and pans are provided, so a proper method to dispose trash is apropos. There was a bin behind the property (outside), but the bin did not have a lid on it, so it didn’t seem proper to dispose of trash there, given the animals that reside on property. Cleanliness was also lacking in the room, as there were cobwebs everywhere around the cottage and even one right above my head in bed (!!!!) As mentioned, the only upside of this property are the kangaroos right on your front lawn, but it is also a con, since the front lawn is littered with kangaroo faeces, and didn’t seem like it had been manicured or cleaned in weeks (maybe never?) Overall a super disappointing experience. Would not recommend.
翻訳
ホテルからの返信: Dear Anonymous, it is very disappointing to read your comments following your time with us. The Yarra Valley is very much a self-drive destination and, our accommodation is positioned within a private nature reserve on the property - located approximately 1.5km drive from our reception. Whilst it is okay to walk this distance during the day, we do always recommend to our guests that at night they drive as our wildlife population roam freely across the property. We do not promote our property as being a full-service experience and do not offer daily housekeeping service as a standard inclusion - guests are welcome to add that to their stay at an additional charge - we apologise that this had not been clearly articulated within our property profile. Yering Gorge Cottages is positioned within a private nature reserve and our wildlife population are able to roam freely in their natural habitat - a much-loved feature of our accommodation experience. The reserve is left in its natural state to ensure minimal disruption for our kangaroos, wombats, echidnas and extensive birdlife, and we do not clean up after them. Whilst this booking platform does not require guests to provide an email address, we do always encourage our guests to do so to ensure they are able to receive all of their pre-arrival information which provides a lot of information that can assist in your final planning stages. On arrival, we do always provide an overview of the guest experience which includes information on the breakfast hamper, where to find bathrobes and slippers, our complimentary inclusions and what is featured within the mini bar; whilst also assisting our guests on favourite places to dine, which wineries to visit and other attractions that might be of interest. We apologise if this may give the appearance of a lecture, but it is the opposite and the majority of our guests are very appreciative of our welcoming experience and our recommendations. We understand that our accommodation experience doesn't suit everyone, and we apologise that your stay did not meet or exceed your expectations. We do hope that the remainder of your time in Australia saw many amazing memories created.
スト
宿泊: 2023年8月
家族旅行
2件の口コミ
4.7/5
素晴らしい
投稿: 2023年10月4日
This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
翻訳
ホテルからの返信: It was lovely to welcome you to Yering Gorge Cottages and it is wonderful to read that you enjoyed your time with us. Our immersive nature-based accommodation experience provides many wonderful experiences for our guests - particularly our international travellers - who love being able to see kangaroos in their natural habitat. Our guests do have the option of being self-contained during their stay, or dining in the Clubhouse restaurant experiences when open. We are always happy to recommend some of our favourite places to eat out in the Yarra Valley. Thank you for your fabulous review and great rating - we do hope to be able to welcome you back again soon.
Yong Jian Lee
コテージ(1ベッドルーム)
宿泊: 2022年11月
家族旅行
10件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年1月18日
Amazing cottage experience in the Yarra region. The bushwalking trails are highly recommended in the early mornings and evenings - plenty of wildlife and kangaroos around the space. Truly magical!
翻訳
J4333
宿泊: 2022年2月
家族旅行
23件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年5月16日
The best accommodation I ever have and always love to go there as the view is great and place is wonderful. Must go
翻訳
スト
コテージ(1ベッドルーム)
宿泊: 2022年5月
カップル・夫婦での旅行
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年6月16日
Highly recommend! Everything was great about the experience!
翻訳
TATJANA
バンガロー(2ベッドルーム)
宿泊: 2024年9月
家族旅行
33件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月9日
Невероятное место на природе , кенгуру и попугаи просто восхитительные.
翻訳
スト
コテージ(1ベッドルーム)
宿泊: 2024年2月
カップル・夫婦での旅行
26件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年5月5日
超讚體驗,屋外直接和小動物零距離,在高爾夫球場內,絕美的體驗 木屋內東西很全,以外沒什麼設施 前台熱情,還有一條徒步路線,很好的放鬆地點
翻訳
ホテルからの返信: It was lovely to welcome you to Yering Gorge Cottages and it's lovely to read how much you enjoyed your time with us. Our beautiful wildlife population brings so much joy to all of our guests - with the kangaroos out in abundance morning and late afternoon. It's great to see that you explored our bushwalking trails - we hope you were able to capture a glimpse of our wombats and echidnas. Our guests do enjoy use of our tennis court and fitness centre during their stay and can dine with us in the Members' Pavilion during the day, and on Friday evenings. Thank you for your amazing rating, and great feedback regarding our team. We are so happy that you found the peacefulness of our natural surrounds so beautiful during your stay. We hope to be able to see you again when you are next in Victoria.
匿名ユーザー
コテージ(1ベッドルーム)
宿泊: 2023年9月
友人との旅行
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年10月18日
非常漂亮的酒店,有時間真想多住幾天。袋鼠和各種各樣的鳥兒在四周遊蕩,有趣又開心,房間和圖片一樣漂亮。
翻訳
ホテルからの返信: Thank you so much for your amazing feedback and, what beautiful photos you took during your time with us - memories that will forever stay with you. We are delighted that you enjoyed our amazing natural surrounds and loved our wildlife and bird populations - they bring so many smiles to our guests. Thank you again for sharing your experience and we do hope to be able to welcome you back to Yering Gorge Cottages again in the future.
rqhcaac
宿泊: 2024年1月
家族旅行
117件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年2月18日
酒店是高爾夫球場裏的一棟棟獨立別墅,好得難以相信; 別墅周邊野生袋鼠和小鳥眾多,就像住在動物園裡; 別墅裏非常豪華,面積大,有桌球枱;
翻訳
ホテルからの返信: Dear rqhcaac,It was wonderful welcoming you to Yering Gorge Cottages during your time in the beautiful Yarra Valley. We love reading about your experience, and that you enjoyed being surrounded by our beautiful wildlife population - that bring so much joy to all of our guests, but even more so for our international travellers. We are delighted that you enjoyed the spaciousness of our four-bedroom cottage which provides guests with two living areas - perfect for a family to spread out during their stay. Thank you so much for your lovely feedback and great rating - it is very much appreciated. We hope to be able to welcome you back again in the future.
スト
コテージ(1ベッドルーム)
宿泊: 2024年1月
家族旅行
5件の口コミ
4.7/5
素晴らしい
投稿: 2024年5月8日
高爾夫球場的小木屋,門口就有很多袋鼠~ 可惜不太會用燒烤設施,否則行程更加完美
翻訳
ホテルからの返信: Thank you for choosing to stay with us during your time in Victoria - it was lovely to welcome you. Our gorgeous kangaroos are a much-loved element of our nature-based accommodation experience and it's lovely to read that you enjoyed watching them as they grazed around your cottage. Our apologies that you were unable to utilise the BBQ during your stay - we will review how we provide instructions to our guests during their stay. We hope that you have taken home many fabulous memories of your stay with us at Yering Gorge Cottages.