コートヤード バイ マリオット ロック ヒル(Courtyard Rock Hill)

Did not live up to the Marriott brand. Doors slamming from other rooms would shake the room. You could hear people walking across the floor upstairs. Shower area had poor lighting, had mildew, and then drainage issues. Finally, when we asked for a shower cap, the clerk said they did not provide them. And no plastic laundry bag for your dirty clothes. Finally, when opening up the fridge to put out drinks in, it was frozen with a block of ice.

Dead water bug near window sill. Square coffee filter for a round coffe maker. It didn't match and wouldn't fit. Paint peeling from the tub. Wallpaper bubbling and becoming detached from the seams

No matter how many pillows you stacked on top of each other your head went to the mattress. The shower was exactly narrow. Had to shower sideways because of the soap dispenser. Shower wouldn't drain, flooded the bathroom. Minor things though. For the price, I'd stay again.

Check in was great!!! I think the young ladies name is Tamika. She is wonderful!!!

Noisy. Shower dis not work properly. Staff was friendly

The accommodations were very good. The service was not. When checking in at 3 am because of traffic getting to our location we were chastised for not calling ahead because we were checking in late. It is a Highway side location. We should not have been treated that way.

We got here after 8 and found that the elevator was broken. Not their fault- things happen. But since it was late to find another hotel, we opted to stay and walk up 3 flights of stairs- no small feat for my handicapped husband. The room was clean but to be honest, I wouldn’t stay here again because of the parking lot. When I went back out to get something for dinner since my husband was unable to do the stairs again I found the parking lot so dark I was scared to walk to the car. When i came back, I waited until another car parked with a couple in it came in and parked near them so that i could walk in with them. I would NOT recommend this hotel to women alone- it is in a dark and secluded area and not safe!

No hot water…. Water was turned off do to a accident a night before arrived… wish they would have said something at check in!! Instead really cold shower in the morning!!

This was an uncomfortable stay. Staff was not very helpful. We asked for room refresh and twice did not get it. Had to go to the front desk for everything. There wer maintenance issues but they were handled immediately at in a friendly manner. We will not stay here again.