The room was very clean, but overall had the basic necessities needed to get by. There were no charging ports by the bed, which meant we had to charge our phones by the sink (an active water outlet) which was a health and safety hazard. The bed was rock solid, which made the stay quite uncomfortable. The receptionists were really polite and made sure we had everything we needed. We saw a show at the LAC Lugano that evening which was really lovely and the hotel was conveniently located for this, but was quite tricky to find when coming from Central Lugano. The bathroom was separated into a shower and a toilet, where the sink was in the bedroom which was odd. The toilet didn’t have a lock on the door which lacked privacy and was more like a wardrobe style door, where you could hear everything going on behind it. The shower was a see-through glass door which again, lacked privacy. There were 3 coathangers to hang clothes and not a lot of storage space. The room overlooked the pool which was really lovely, and had a blackout blind to block out light in the morning. We could control the lights from a button beside our bed, which was helpful when going to sleep. However, the shower light wouldn’t turn off at night which was irritating, as when we tried to take the key card that activated the lights out, it cancelled out the power and we couldn’t charge our phones. Overall, this stay was alright for one night but we couldn’t stay here for a week. The negatives outweighed the positives massively.
The staff was excellent and responded to our every request and need. The breakfast matched the level of staff support. It was sumptuous and worth the money. And the pool and gym were also great. The pool was warm and perfect.
とても良い
73件の口コミ
8.9/10
1泊あたり
US$147
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8.9/10
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ゲゲストThe reception not pick up phones
There was no coffee machine in the rooms
We asked multiple times to bring only in one room and they ask us to share it between rooms
JJorja BerryThe room was very clean, but overall had the basic necessities needed to get by. There were no charging ports by the bed, which meant we had to charge our phones by the sink (an active water outlet) which was a health and safety hazard. The bed was rock solid, which made the stay quite uncomfortable. The receptionists were really polite and made sure we had everything we needed. We saw a show at the LAC Lugano that evening which was really lovely and the hotel was conveniently located for this, but was quite tricky to find when coming from Central Lugano. The bathroom was separated into a shower and a toilet, where the sink was in the bedroom which was odd. The toilet didn’t have a lock on the door which lacked privacy and was more like a wardrobe style door, where you could hear everything going on behind it. The shower was a see-through glass door which again, lacked privacy. There were 3 coathangers to hang clothes and not a lot of storage space. The room overlooked the pool which was really lovely, and had a blackout blind to block out light in the morning. We could control the lights from a button beside our bed, which was helpful when going to sleep. However, the shower light wouldn’t turn off at night which was irritating, as when we tried to take the key card that activated the lights out, it cancelled out the power and we couldn’t charge our phones. Overall, this stay was alright for one night but we couldn’t stay here for a week. The negatives outweighed the positives massively.
ゲゲストLuganodante definitely like you (us)! Staff were welcoming and knowledgeable. Room is clean and cosy. Had dinner at the hotel’s restaurant/bistro - flame grill - awesome service! The only regret was staying there for just one night, wish we had stayed longer. Will definitely choose to stay at Luganodante again if we are back. Thank you team!
IMPORTANT TIP: please take the funicular - Lugano Città - from the Lugano Stazione to the hotel (just stop outside the hotel, very convenient). If feeling adventurous, proceed to enjoy the walk/hike down to the hotel from the station.
ゲゲストDas Hotel wird persönlich geführt und das merkt man im besten Sinn. Gehobene Küche, der Chef kocht selber, und ein Wein, den ich noch nie - zumindest in dieser herausragenden Qualität - getrunken hatte.
Tolles Hotel, freundlich, herzlich, toll