Quick check in, very polite front officers, room free upgrade, clean room and bathroom.
Breakfast, large variety and had a late check out !
Only things we didn't appreciate, during the breakfast, tea was served in a disposable glass !
It was a good stay for the money charged. The front desk was very helpful and courteous. They provided me with the option for booking uber without charging anything extra. I required extra water bottle at night. They provided the same was good. Rooms were clean and neat and were made good.
Amazing, amazing stay — and the food was simply outstanding. You’ve built something truly special here.
But there are two serious issues that need immediate attention:
1. Overdone greetings: Every staff member saying “Namaste” each time they see a guest is too much. It feels forced and intrusive, especially for business travelers who value space and focus. The first welcome is great — after that, hospitality should be felt through efficiency, not repetition.
2. Unsafe heavy gates: From the restaurant to my room, I had to push through three extremely heavy gates. This is a serious safety hazard just waiting for an accident. Try bringing an elderly guest and let them attempt it — even one of those gates is difficult to manage. It’s a clear design flaw that needs fixing before someone gets hurt.
You have a fantastic property and incredible food, but these two issues take away from what could easily be a five-star experience. Please address them seriously — the difference will be huge.