ゲゲストIt was a good stay for the money charged. The front desk was very helpful and courteous. They provided me with the option for booking uber without charging anything extra. I required extra water bottle at night. They provided the same was good. Rooms were clean and neat and were made good.
MMarti_13stayed at Novotel Ahmedabad for three nights during a business trip and had a very comfortable experience overall.
The hotel is located in a convenient central area of the city. The room was spacious, well maintained, and clean. All the amenities I needed were readily available.
The service was consistently good. I ordered in-room dining twice, and the food quality was better than expected, with a good variety of options and generous portions.
The breakfast buffet is extensive, with virtually everything you could want available. There is a wide selection of both local and international dishes, ensuring something for every taste. The only downside is that the breakfast area can become very crowded, especially during peak hours, and the overall setup can feel a little chaotic at times.
The gym is well maintained and equipped with a great variety of machines. As someone who exercises regularly while traveling, I appreciated being able to use it every day without feeling limited by the facilities.
The swimming pool is on the smaller side, but it appears to be well looked after and provides a pleasant option for relaxing after a busy day.
ゲゲストThis hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station.
However, I have had experiences which are not so nice :
A) observed small cockroaches in bathroom.
B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved.
C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF.
D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once.
E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.